I went through all the steps to download the trial version of Adobe Photoshop elements 13. It is said download completed, but nothing happened then prompting to launch the program. I checked the finder (MAC OS) and could not find. Don't have Adobe downloa

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• I downloaded Itunes 12.3.3 and now I tunes does not recognize my Ipad or Iphone. I went through all the procedures and just uninstall and reinstall. Please fix 12.3.3.Thanks.

  I downloaded Itunes 12.3.3 and now I tunes does not recognize my Ipad or Iphone. I went through all the procedures and just uninstall and reinstall. Please fix 12.3.3.Thanks.

  iTunes: fix iPhone or iPod not detected Windows 10

• I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to log in, it tells me I have activated windows

  I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to connect, it tells me that I need to activate windows so I click on activate the itr tells me that windows is already activated, then takes me in the newspaper and did the same thing

  To delete the message you are already enabled, you can force the activation on reboot. If the wpa.dbl and wpa.bak are damaged, they can cause a problem.
  Restart in 'Safe Mode '.
  Rename wpa.dbl and wpa.bak files located in the the\Windows\system32 folder
  Now, the message must be deleted, and you can now re-enable. TaurArian [MVP] 2005-2010 - Update Services

• Where can I find my product key to 24 digits for Adobe CS6 Design and Web Premium? I went through all the normal download and a 19-digit serial number!

  Where can I find my product key to 24 digits for Adobe CS6 Design and Web Premium? I went through all the normal download and a 19-digit serial number! I had to buy a new hard drive from Apple, and when they were installed, I lost my programs. Help, please! Ive tried to download them for two days!

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  Mylenium

• During cleaning after reinstall the update Ver 33 and "Could not load XPCOM" when I run the installer for worm 33 he says "your download was interrupted. Now, what

  Running Windows 7. After Firefox updated to the Version 33 Firefox would not start. Received the message "unable to load XPCOM. Follow the instructions in the forum Firefox to do a clean reinstall. File downloaded from Mozilla.org , using Internet Explorer for Firefox does not work. Deleted the old program file. When I try to run the Firefox Setup Stub file 33.0 continues to stop. The message says "your download was interrupted. I tried to run several times all with the same result. I also made sure I deleted previous downloads before trying to re. Anyone know how to fix this? Thanks for your help.

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• I am trying to download Photoshop on my mac, the site indicates the download began, but nothing happens...

  I try to install the CC on my Mac, because my desktop computer died on me. I logged in, photoshop selected (or first, or legacy) and press the download button. The site says loading but nothing happens. I downloaded other software (not adobe) and it worked fine... No idea what is the problem? I'm not a Mac person and I'm a little lost. Thank you!

  Animationix please see install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for more information on how to install the Adobe Creative provided with your membership application.

• Ive tried to download indesign, but nothing happens...? !

  I clicked on download, the screen says download now... but nothing happens, I searched my computer laptop everything for the program and still nothing. What should I do?

  If you are referring to InDesign CC 2014, you must install from the Adobe Creative Cloud app.

  Download and install Adobe Creative Cloud app:

  Windows:

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  Mac:

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  Reference:

  Download and install Adobe Creative Cloud apps

• Microsoft Update: Could not get to the site because the requirements for activex but no pop up displays to allow picking to run. Went through all the security setting and security tools disabled. setting are the same that second pc where MS Update works

  Without much to say... can't make MS Update site

  Hello shaimls, welcome.

  I apologize if I'm running on all the steps you have already tried, but give it a shot:

  * Disable all antivirus/security software is installed on the machine. Internet Explorer can not effectively block ActiveX content in this case.

  1. open Internet Explorer
  2. at the top right, click on tools > Internet Options
  3. click on the "Advanced" tab and click on "reset...". "all the way down
  4 confirm you want to reset all settings to the factory settings
  5 restart the computer

  ---
  After the reboot
  ---

  1. open Internet Explorer
  2. at the top right, click on tools > Internet Options
  3. click on the security"" tab.
  4. click on 'Trusted Sites' chart to select
  5. click on the button 'Sites '.
  6. Add the following text to the list of trusted sites

  http://*.windowsupdate.Microsoft.com/*
  https://*.windowsupdate.Microsoft.com/*

  Afterwards, click on "Ok" or "Ask" to all windows and restart the computer. Then try to update Windows.

  Let us know what happens

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I just tried to download Vista SP1 on my count, he went through all the motions and now my computer is nothing but a black screen.

  Very angry about this, until I tried to install this pack, my computer was working perfectly. Now, it seems that my entire system has been destroyed, and when I try to contact Microsoft, it seems that I have to pay $72 Australian, just to get him to talk to me. Seems hardly fair, that their pack which crashed my system. Someone has an idea of what he must do to either restore my system (without the use of disks to restart), or is anyone know how I can contact Microsoft without paying (since this is not a problem on my side). Any suggestion would be appreciated.  Regarding what happened, he went through the entire process of installation of the service pack, but when he stopped for the last time, the computer starts with a very simple beeps and then nothing, no white screen, no warning, no prompt, nothing.

  Will need you the DVD

  How to uninstall Windows Vista service packs as a troubleshooting step
  http://support.Microsoft.com/kb/948537

  FYI learn how to install Windows Vista Service Pack 1 (SP1)
  http://windowshelp.Microsoft.com/Windows/en-us/help/133c8953-c9cd-4FA5-8883-03e91bb6f2021033.mspx

  TaurArian [MVP] 2005-2010 - Update Services

• I have Windows Vista. I can't get the Windows Defender to remain on I went through all the steps, options & save & tel, but it won't stay lit?

  I have Windows Vista. I can't the Windows Defender to stay lit. I went to tools, options, real-time protection, save & even restarted my computer. Am I missing something? I did it several times even. Then every time I check to see if it is on it says it's off. Help! My computer needs it. Thanking you in advance for your help.

  Hello

  If you use Norton, AVG, Avira, Microsoft Security Essentials, McAfee, etc. the default action is for Windows Defender must be disabled, that these AntiVirus programs have their own Antispyware Applications.

  There is nothing to worry.

  Using both programs at the same time can cause system conflicts, etc.

  If you are using one of the above AntiVirus programs, this Information from David O - Support Engineer shows you how to manually enable Windows Defender (disregard information from uninstalling; not possible in Vista):

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/how-do-i-manually-start-Windows-Defender-in-Vista/dab845b2-9ba5-47F3-9518-c4c6781e7d5b

  "Go to start, Control Panel, Administrative Tools, Services. Look for Windows Defender.

  Right click and select Properties , ensure that Startup Type is automatic.

  Once modified, click apply and OK.

  Quit and restart your computer. Check the back take the same path to confirm that Windows Defender has started"

  .

  If you want to have additional protection against malware using the version FREE of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  And for now, change startup Vista programs without using Defender, use one of these methods:

  "How to use MSCONFIG in Windows Vista"

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  Or the program Autoruns for FREE:

  "V11.21 Autoruns for Windows"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  See you soon.

• Something on my system continues to change my homepage. I went through all the options and cannot determine what it is. Any help would be very nice.

  I put in www.yahoo.comHome Page, a few seconds later it transformed into http://searchinterneat-a.akamaihd.net/'a string of letters. I ran McAfee and has not detected any viruses. I ran Malbytes and did not detect malicious software. Any help will be much appreciated.

  If you use extensions (Firefox, Tools/menu key > Modules > Extensions) which can block content (e.g., Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that these extensions are not blocking content.

  Start Firefox in Safe Mode to check if one of the extensions (Firefox, Tools/menu key > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox, Tools/menu key > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Note that your system details list shows several Flash plugins.

  1. Shockwave Flash 17.0 r0
  2. Shockwave Flash 19.0 r0

  You can find the installation path of the plugins on the topic: plugins page.

  • http://KB.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

  You can view the installation folder of Flash player for multiple Flash player plugins and delete older versions of the plugin (NPSWF32) and possibly (re) install the latest Flash Player.

  • (32-bit Windows) C:\Windows\System32\Macromed\Flash\
  • (Windows 64 bit) C:\Windows\SysWOW64\Macromed\Flash\

• Trials of Adobe download forever, but nothing happens, what could be the problem?

  Hello

  I m desperately trying to download for free Adobe trials. I tried creative cloud, InDesign and Lightroom. All these just keep saying "the program is downloaded...". ', but nothing ever happens after that. When you try to creative cloud, the .exe file appeared, and after clicking above, the creative cloud - box appears on the screen, but it remains empty, with anly the loading sign swirling in it. What can be the problem and what should I do to solve it?

  Hello

  Please try Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Concerning

• "There was an error opening this document, the file is damaged and could not be repaired." by e-mail

  I get "there was an error opening this document, the file is damaged and cannot be repaired." Sometimes it works, but more often than not I get this message when you try to open a PDF well my IMAP email server. I also have the latest player adobe downloaded on my computer and I have run Norton 360, which is to day saying my computer is free from any malicious dishes. Help, please!

  Hello ErikAtkinson,

  You can try saving the PDF file on your desktop before trying to open it.
  See if that helps with corruption problems.

  If this isn't the case, then I suggest that you post in the forums Adobe for Adobe Reader. I have included a link below:
  http://forums.Adobe.com/community/adobe_reader_forums

  They better be able to help with their product.

  Sincerely,

• I had Photoshop Elements11 on the other computer, but the failed hard drive and could not be used to transfer files.  I tried to use the original disc, purchase the program won't let it charge.

  I can't Photoshop Elements11 to load on my new computer.  I get a message that the program has been registered on another computer. This is technically correct, but the computer was the lost the hard drive and I can't recover programs or files that have been on it.  I want to install the program on the new computer, but the program won't let me and sent me to this site.

  Hello

  I checked with the email, but there is no product on the redemption code you provided has not redeemed on your email, it bought on someone to another email address, please contact the seller regarding the same.

  Kind regards

  Bani

• I click on "SET UP" on my Motorola XOOM and the screen goes black and does not settle. " I have uninstalled and installed the man times. What to do next?

  Cannot install Firefox Mobile o my Motorola XOOM. I have download and start editing the page and the page become black and back can not be configured.

  By clicking on the "Android Zoom" and select "Stretch to fill screen" and restart the tablet. The "Zoom to fill the screen" breaks Firefox mobile and it's a shame Android this suggests for our application on the first run.

  We are working to solve this with the creation of our Tablet UI.