Similar Questions

• I want to cancel my account.  The exporter did not work, and I would like a refund while I'm still in my 30 days.

  I want to cancel my account.  The exporter did not work, and I would like a refund while I'm still in my 30 days.

  Thank you, Tiffany G.

  See ces.html http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi

• Please delete my account.  The PDF exporter does not work and I would like a refund.

  Hello

  I am very disappointed with this program, I bought.  The PDF, I chose to convert a Word file never work.  I am very bored and would like a refund.

  Thank you

  Ashley Sullivan

  [email protected]

  Hello

  I'm sorry that the subscription has not worked for you. I have cancelled your subscription and set in motion the process of refund.

  Your refund no.is 66188739.

  Kind regards

  Florence

• How can you talk or text chat with a customer service representative? I have tried for two days and can't find contact phone numbers. At this point, that I would like a refund on the add, I bought I can't find or get to work. Thank you

  Anyone know how to contact Adobe customer service representative? I'm looking for a refund.
  Thank you

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• I just talked to xbox live and said me to communicate with you as you take money off mky account and I havnt used for more than a year now, I'd like a refund

  Hi I was wondering if some body would contact me on my account that I havnt used more than a year, I would like a refund on that because I'm not happy at all, you get 15 pounds a month and I really carnt afford this, if someone could give me a ring on (deleted) I would be grateful thank you

  Hi laurabramley,

  For any questions about Xbox Live, please see the following link for Xbox support:

  http://support.Xbox.com/en-us/

  Thanks for posting your question in the Microsoft answers Forum

• I would like to request a refund

  How could I go about this in the United States?

  I bought this tablet in December. Lack of updates and solutions are DISMAL.

  Factory reset, many settings, do absolutely NOTHING.

  Look, this product was EXPENSIVE. It seems to me a superior product, until I have used it at least. Locked A buggy product.

  Once more, I would like to request a refund.

• Hi, I would like to if sign up for package creative cloud however I already have a plan existing and already cancelled, that I might have a refund of 74,85 dollars if I continue to sign for the package of creative cloud?

  Hi, I would like to if sign up for package creative cloud however I already have a plan existing and already cancelled, that I might have a refund of 74,85 dollars if I continue to sign for the package of creative cloud?

  Please see the link to contact support:contact customer service

• Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order. Thank you!

  Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order.

  Thank you!

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• cannot convert pdf file to excel. I would like to get a refund

  Hi, I just bought

  Annual export of Adobe PDF

  but my pdf file can be converted to Excel. He said there are some problems, and I would get a refund for that.

  Hi jiyoonc38885969,

  We are sorry for the inconvenience that is facing you and we would be happy to help you.

  Could you please elaborate more on the issue, you are facing?

  What problem encounter you during the conversion of pdf to excel?

  Is there an error message?

  Also, please share the workflow as in the way in which you try to convert the pdf file.

  Also please try to convert the mentioned link by logging in with your adobe ID: https://cloud.acrobat.com/exportpdf

  Concerning

  Sarojini

• Y at - it all situations that would make ineligible refund?

  I mistakenly bought an app. When I managed to make a refund. I was told "this purchase is not eligible for a refund.

  I would like to ask if there are factors which would make the refund is not available.

  What can I do to get a refund or there is nothing I can do?

  We are fellow users, but purchases are considered final (unless they do not work as described). Depending on how you tried to contact iTunes Support you can try to contact them via a different route and see what they say: http://reportaproblem.apple.com

  or: http://www.apple.com/support/itunes/contact/

  or https://www.apple.com/emea/support/itunes/contact.html

• Hi, I just bought a used 2012 Pro 13 "Macbook. It came with iMovie installed. However, I would like to get the update to iMovie. He said: I can't update iMovie because a different Apple ID was used to download iMovie and I get errors. How can I update iMo

  Hi, I just bought a used 2012 Pro 13 "Macbook. It came with iMovie installed. However, I would like to get the update to iMovie. He said: I can't update iMovie because a different Apple ID was used to download iMovie and I get errors. How can I update iMovie?

  Error message #1: these applications cannot be accepted by your Apple ID. These applications have already been assigned to another Apple ID, and they will be available in this list of purchases Apple ID. If you don't have access to this Apple ID and would like to receive future updates, you will need to purchase applications.

  Error message #2: update are not available with this Apple ID. This update is not available for this Apple ID either because it was bought by another user or the item has been refunded or cancelled.

  Error message #3: we could not complete your request. There was an error in the App Store. Please try again later. (null)

  Unfortunately, free updates are available to the original purchaser of the computer. The iMovie is locked to his Apple ID, so unless you have to grab his ID, you can buy iMovie.

• Hello good I would like to cancel the annual plan of adobe audition, because I had problems with the software and the Bank, if I can help with this please.

  Hello good I would like to cancel the annual plan of adobe audition,

  As I have had problems with the software and the Bank, if I can help with that please.

  Please contact customer support for cancellation & refund of the next purchase. Contact the customer service

  Creative single-app cloud membership for Adobe Audition (one year)

  Subscription Office

  March 11, 2015

  In the case of any questions, please let us know, I can certainly go for you.

  Concerning

  Baudier

• I would like to download and install Photoshop CS6 for Mac

  I bought the year last Photoshop CS6, and so far I've used it on windows system. Now I looking for mac system and I would like to download the Adobe Photoshop CS6 product for mac - but when I try, I get membership offer creative cloud for a year instead of photoshop cs6.

  Can I have a link to download photoshop cs6 for mac system? I already bought it last year, and I have the serial number for mac.

  This is the message that I get when I login on my adobe id and trying to download the software.

  Message:

  Download the electronic software Adobe (ESD) terms and Conditions

  Evaluation software. If the software you are about to download is an evaluation or a version is not intended for resale ("NFR software"), then the conditions of licence relating to the evaluation of software in the license agreement accompanying will govern your right to use the software unless youhave NFR concluded an agreement signed by Adobe, grant you the right to alternative license. In addition, until you purchase a license for the full retail version of the software you can use the NFR software for any purpose except internal assessment. The NFR software will become unusable in the sixty 60 days of the receipt of the NFR software.

  Third-party licensors. Adobe Systems Incorporated is the successor of interest to Accelio Corporation and all references in the software and related materials to Accelio Corporation or JetForm Corporation intends Adobe except otherwiseprovided in the license agreement accompanying the software.

  By clicking to download the software, you acknowledge that you have read and agree to the terms above.

  The software you are about to download is subject to regulations and export control laws. By downloading this software, you agree that you knowingly, without prior authorization of the competent governmental authorities, will not export orreexport - directly or indirectly - any software downloaded from this site to any prohibited destination or end-user.

  Ready team of creative cloud subscription terms:

  The designer Cloud team ready to offer (the "product") includes a subscription a year to the Creative Suite 6 Master Collection, applications such as Adobe Edge and applications Adobe Muse and other products, or features that may be added during the subscription period. The product integrates with a variety of creative services hosted Cloud and Tablet applications that require separate purchase.

  Download and/or install the product, you agree to the following subscription terms, which supplement the applicable end user license agreement. If you do not agree to these terms, you may not download, install or use the product and shouldcontact dealer to determine if you are entitled to a refund.

  • The product cannot be cancelled or returned once installed;
  • The product will expire twelve months after it was bought;
  • When a creative team of cloud is available, and you are currently on your Creative Cloud ready team membership, you will be able to convert to a subscription of the creative team of clouds;
  • The product must be uninstalled and removed from all machines first: when you convert your subscription to a subscription to the creative team of clouds; or (ii) after the end of your product subscription period;
  • Online services accessible via the product are available only to users 13 years older.

  By downloading the product, you represent that you are authorized to accept these terms on behalf of yourself and your organization and understand that your acceptance of these terms and conditions of membership apply to all deployments of the product within your organization.

  Confirm / Cancel

  You can download here http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  but you really need a different license/serial, l http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm

• My mini iPad on IOS 9.3.5 and says that the software is up-to-date.  I would like to install IOS 10

  My iPad on IOS 9.3.5 and says that the software is up-to-date.  I would like to install IOS 10, is it possible?

  What exact model of the mini iPad do you have?

  You can go to settings-> general->-> model about and post it here.

• This just showed on my screen while using Firefox in a small box: "Applecare would like to view your screen".

  This just showed on my screen while using Firefox in a small box: "Applecare would like to view your screen".

  You specifically asked for their help? If this isn't the case, then dismiss the dialog box. It's probably a scam coming through your browser open.