Icon of Page Options missing for the user dashboard


Hello

Does anyone know why a user would have the Page Options icon (where they can export, print, save customization, etc.) missing from a dashboard?

It certainly has nothing to do with the browser - behaves the same on different browsers. Here are some details:

1. the 11.1.1.7.140527 OBIEE

2. use IE9, Chrome, FireFox, nothing works

3. This is why I know that's not browser related. I logged in OBIEE on their computer, and the icon is not absent, when they connect, it is absent. On my computer, I don't have the issue of a missing icon, but when they were connecting through my computer, the icon was missing.

4. This leads me to believe that this has to do with safety, however...

To mimic the safety of the user, I have myself removed from all security roles had I and replace them with the same PRECISE roles as long as the user has the question (cloned the user roles) and did not have a problem with the missing icon. In addition, there are about 100 users with the same security as the user experiencing the problem, no one else has this problem.

Any ideas?

Thanks to all that gave helpful suggestions...

It was from that user could, under my accounts tab preference, the Mode of accessibility in position 'On '. In 'Off' position, he solved the problem. At some point, they must have, page login, select the Accessibility Mode option, which changed their preference. Even if subsequent connections lacked the selected box, preference has been set yet. Either they went straight to the preference tab and made the change it.

Tags: Business Intelligence

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