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• Woman updated its iPAD Pro 10.0.2 and is now locked screen display "Enter Access Code, contact ID requires your access code when you restart the iPad." She has no idea what is an "access code". Any help is appreciated.

  Woman updated its iPAD Pro 10.0.2 and is now locked screen display "Enter Access Code, contact ID requires your access code when you restart the iPad." She has no idea what is an "access code". Any help is appreciated.

  If she don't remember: If you have forgotten the password for your iPad, iPhone or iPod touch, or your device is disabled - Apple supports

• I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

  I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

  < re-titled by host >

  Take it to an Apple Store for repair or replacement.

• I installed Safari 10 update and now Safari won't load - ideas?

  I installed Safari 10 update and now Safari won't load - ideas?  In addition to the menu drop down go to preferences do not load.

  Writing an effective question of communities to Support Apple - https://discussions.apple.com/docs/DOC-5931

• Siri is not displayed in the menu bar - an idea, why not?

  To http://help.apple.com/macOS/Sierra/WN/?lang=en_US#/siri-WN , I noticed that Siri is supposed to be in the menu bar. And in settings > Siri "display in the menu bar" is selected by default. But he does not appear in my menu bar. Yet it is in my dock.

  No idea why it doesn't appear in the menu bar?

  In addition, Siri has a few display bugs (see screenshot).

  

  Turn off your computer and restart.

   > System Preferences > Siri > Siri display in the menu bar

• 6 iOS 9.3.5 says iPhone is updated, any ideas?

  My friend has an iPhone 6 and it says iOS 9.3.5 is up-to-date.  He won't let him upgrade to iOS 10.  Because she rarely calls people, she really wants that new Messages.

  Any ideas?

  Trying to sign up for the beta at beta.apple.com

• Download Nikon D90 photos via a cable of Photos does not work. The picture freezes and does not matter. Any ideas?

  Download photos of Nikon D90 Photos OS El Capitan 10.11.16 cable does not work. The picture freezes and does not matter. Any ideas?

  Try with Capture of Image (in your applications folder)

  LN

• Pages documents scrambled, keyboard too, someone at - it ideas?

  HI - recently, this happened with a document Pages ' 09, and I closed and reopened with Pages 5.6.2, closed, reopened with Pages ' 09 and it was fine.  So I thought it was just a small problem and place it on the back burner.

  Today, if I tried to open about 10 documents so far and it's happening in all of them.  I have some ' 09 open Pages and 5.6 Pages is closed.  Here is what I get - and the part in italics at the top was in the original document; Earlier, I added the part with the fuzzy bit followed by ' but if I change to italics it's ok. "

  Never seen anything like this.  Everyone? Of course, I'd appreciate any help.  (I don't like Pages 5.6.2 due to the right panel that opens each time by default we cannot change - for me, it's a boring waste of time)

  Thank you-

  

  Just guessing, but I imagine Pages ' 09 is 100% compatible with El Capitan and I'm not sure to have both installed versions is the best idea.

• my iphone 5 c will not turn on any ideas?

  my iPhone only turn 5 c on the logo of apple and then after about 5 seconds, it will turn off return and custom iTunes restore or update it saying: an unknown error has produced and updated to iTunes. Help, please. any ideas?

  Is 'unknown error' the exact text of the error? If you encounter problems with updating and restoring, you can try the troubleshooting steps in this document support. If you cannot update or restore your iPhone, iPad, or iPod touch - Apple Support

  If you continue to have problems, you should contact Apple support as indicated in the support document.

• I tried to install windows 7 on my mac desktop now, I have a white screen? Help any ideas?

  I tried to install windows 7 on my mac desktop and now I have a white screen. any ideas to return me to the world of apple?

  How have you tried to install Windows 7?

• After the update version of the iOS 9.3.4, all my music software has disappeared. Any ideas how can I get it back?

  I upgraded to the latest version of the iOS (9.3.4) software and now ALL my music was erased. so boring. Any ideas why this happened? That's why I hate the software update! Can I recover all my music? (this isn't all iTunes)

  Settings > music > music library iCloud

  You can also check here download your past - purchases Support Apple

  Hope this helps, good luck to you.

• I still have problems getting a new certificate for my (entourage) of Microsoft Outlook. Mine expired last month, so my e-mail system stop working. Any ideas?

  I still have a problem trying to get a new certificate from Apple for my version of Microsoft Outlook 2008-9 (Entourage) for my Mac. I was not able to receive or send emails more than a month. Any ideas?

  Try the search and post here.

  -Support of Microsoft Office for Mac

  -Support of Microsoft Office for Mac (2)

• Restricted mode is always on using Youtube on Firefox, any ideas?

  When I connect to Youtube with Firefox, mode restricts always 'on' and % 95 of Youtube is blocked. It is said: "Restricted Mode is turned on by your network administrator" and I am not able to change that.

  But when I connect with Chrome, I can change the restricted Mode and is not anyproblem.

  I'm the only person who can't use Youtube with Firefox in the family. Other computers is not the problem.

  I cleaned spent, removed each extension and downgraded old version. (I did not delete my profile, still).

  You have any ideas?

  New installation with a new Firefox profile; As a result even.

  I changed the DNS numbers on the computer

  go back to my old profile and now everything is fine.

  I don't know what is happening, but it is a solution for me.

  Thank you.

• Local error-1200 creation push certificates on the server. Any idea?

  In the Application Server

  When you try to renew or create a certificate to push comes up with the error "Certificates to push creation local error - 1200" on the server. Any idea? »

  I'm having the same problem with 10.7.5 server. (two of them)

  At the time of renewal, I was looking at the Console and I think the Apple Server SSL certificate is therefore more reliable.

  (or server versions are low)

  August 15 at 10:23:08 login.* * servermgrd [23349]: received the connection error: error domain = NSURLErrorDomain Code =-1200 "error SSL and a connection to the server cannot be made. UserInfo = 0x7fb8f5aab9a0 {NSUnderlyingError = 0x7fb8f15af450 "error SSL and a connection to the server cannot be made.", NSErrorFailingURLStringKey =https://identity.apple.com/pushcert/caservice/renew, NSErrorFailingURLKey =https://identity.apple.com/pushcert/caservice/renew, NSLocalizedRecoverySuggestion = you want to connect to the server anyway?, NSLocalizedDescription = SSL an error has occurred and a connection to the server cannot be made.}

  August 15 at 10:23:08 login.* * servermgrd [23349]: certificate request to push failed: reason = Local, error code = - 1200, error = error Domain = NSURLErrorDomain Code =-1200 "error SSL and a connection to the server cannot be made. UserInfo = 0x7fb8f5aab9a0 {NSUnderlyingError = 0x7fb8f15af450 "error SSL and a connection to the server cannot be made.", NSErrorFailingURLStringKey =https://identity.apple.com/pushcert/caservice/renew, NSErrorFailingURLKey =https://identity.apple.com/pushcert/caservice/renew, NSLocalizedRecoverySuggestion = you want to connect to the server anyway?, NSLocalizedDescription = SSL an error has occurred and a connection to the server cannot be made.}

  So not yet an idea, but hopefully with these console outputs happen to something?

• I use a VPN in AirPort Express. I've updated firmware for 7.7.7 and DNS assigned by my VPN does not work anymore. Upon entry, the icon 'internet' in utility Airpot turns brown, and the internet stops completely. Anyone have any idea?

  Why my internet connection dies? I use a VPN to my internet at home. I put the DNS numbers supplied by the company VPN in my airPort extreme, which, in turn, provides wireless for home. It worked perfectly until I updated to firmware 7.7.7. Suddenly the green light next to the 'internet' in airport Utility icon went Brown, and it is therefore most all internet. I put numbers in DNS to my ISP, and internet provider is displayed again. All the other numbers in DNS, whether it's Google, OpenDNS or VPN to stop the dead from the internet. Anyone has an idea about this?

  Airport base stations, are at best, a VPN-well past that device. It is a server or a VPN client. Upgrade to the latest firmware does not change this fact.

  To create a VPN tunnel using the AirPort Express Terminal, your computer must be running a VPN client that connects to a VPN server somewhere on the Internet. What DNS servers you use should make no difference with VPN.

  If the ISP-supplied DNS servers do not work, I would say that you contact your ISP to find out why they don't allow you to use them.

  What we need to study is more why you lose Internet connectivity when changing the DNS servers of your ISP. Please check with them and to report back, then we can try to help.

• Mac with el Captain have an icon in the launchpad, called Citrixonlinelauncher.  How to remove the tower thing.  Have no idea how it got there

  Have no idea where this comes, but says that Safari tried to download in June.  Tried to drag to the trash, but doesn't.  Don't want to open it as fear it would be even worse.

  all ideas

  Hold down the 'Option', and a (X) should appear.  Click the (X) and who should remove the item