If I uninstall/reinstall windows 7 - What's going to rid my computer of the Trojan horse virus?

I have a virus, it won't let me me access drive C, it has supported as admiistrator.

I can see a few fills, but you cannot delete them.
I need help what for.
My computer was "built" and is not "out of the box.
I have the Windows 7 disc and know how to go in safe mode
but I'm afraid to connect to the internet.
Help?  Any suggestions?  I scanned with
AVG bought the version and the purchased version of Webroot.
Webroot tracing open kitchen but I can not remove or isolate
due to no access to the C drive.

Hello

It will be if you use something like DBAN or killdisk before installing Windows again.

Back up your data first.

Tricky

Tags: Windows

Similar Questions

  • I had to reinstall windows on my Dell XPS recently. I used all the original disks and now I get an error when I try to activate it. I entered the product key and it says that it is incorrect.

    original title: Windows Visa re - install

    I had to reinstall windows on my Dell XPS recently. I used all the original disks and now I get an error when I try to activate it. I entered codes product etc. According to the disks but still no joy. How to solve this?

    Kind regards

    John Welsh

    I had to reinstall windows on my Dell XPS recently. I used all the original disks and now I get an error when I try to activate it. I entered codes product etc. According to the disks but still no joy. How to solve this?

    Kind regards

    John Welsh

    Activate by phone

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
    Please note this step #9

    If the activation service informs you that she has failed and cannot help with activation, then STAY ON THE LINE and your call will be transferred to an operator of activation which will help you to activate your copy of Vista. The operator will give you all the numbers to ID of Confirmation if they accept that your copy of Vista is legitimate.
    NOTE: The operator just explain your situation and what you did to require activation. (EX: hardware upgrade, installed Vista on a new computer after uninstalling it from the old one, etc...)

  • I am trying to reinstall windows XP but when I enter my license key (from the label of origin on my computer) it tells me it is invalid

    I need to reinstall windows XP an accident which can be the result of a virus.  I get the blue death creen when I try to start.  I do not have my original windows disks but borrowed one from a friend.  I am trying to reinstall windows XP but when I enter my license key (from the label of origin on my computer) it tells me it is invalid.  If I don't have my original windows CD how can I get resettled windows?

    The borrowed XP CD is not the correct version of your product key. Since you have a label on the computer, or you have an OEM brand computer (Dell, HP, etc.) or on a generic computer built.

    If you have a branded computer, contact the computer mftr. to get the recovery CD. otherwise you would need a XP install CD that was the same brand (Dell, HP). In these cases, the product key will not be registered during the installation process. The alternative is to use the product key on the COA sticker on the computer with a drive manufacturer OEM generic system. MS - MVP - Elephant Boy computers - don't panic!

  • I reinstalled windows vista, and when I did I must have erased the initial password when you turn on the computer. I was wondering how can I configure the windows logon password?

    I reinstalled windows vista, and when I did I must have erased the initial password when you turn on the computer. I was wondering how can I configure the windows logon password?

    http://pcsupport.about.com/od/windowsvista/HT/nvistapassword.htm

    Info on the link above will help you.

    http://au.Dummies.com/how-to/content/set-up-passwords-in-Windows-Vista.html

    More info on including a password reset disc info.

    See you soon. Mick Murphy - Microsoft partner

  • I can't uninstall/reinstall Windows Live Movie Maker and photo gallery!

    Well, I need recently the Movie Maker for editing stuff. I looked at theStart > all programs list but is not there. Yet once I downloaded the Windows Live Essentials, but it says I already have Windows Movie Maker on my computer. The thing is that I can't find anywhere on my computer (or maybe it's there, I just don't know how to find it). I also tried opening appwiz.cpl and checked Windows Movie Maker and photo gallery, but the entries are not there. So I can't proceed with the following steps in Microsoft Help Tutorials.

    If anyone can help me uninstall/reinstall the Movie Maker? Step by step, perhaps?

    Thank you!

    -Alex

    Hey iAlexandria,

    Windows Live questions would be more appropriate in the forum link below. Please post there for more support options.

    Movie Maker Portal
    http://www.windowslivehelp.com/product.aspx?ProductID=5

    Gallery Portal
    http://www.windowslivehelp.com/product.aspx?ProductID=20

    Kind regards

    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How uninstall/reinstall Windows Live Mail?

    Need to know how to reinstall Windows live mail without losing files

    I accidentally uninstalled Windows live

    Windows Live what? You can refer to Windows Live Essentials, Windows Live Mail or Windows Live Photo Gallery...

    I guess I've lost everything!

    We are the ones making guess! You have uninstalled Windows Live Mail, or even all of the Windows Live Essentials programs. This will not affect your user data (such as messages, calendars, and contacts). Is expected uninstall Word to remove all .doc files, would you?

    Please visit Ronnie gave two years ago and reinstall Windows Essentials. When it has finished installing, you should see all your old accounts, messages, calendars and contacts.

  • Windows 8 is a mess - I reinstalled Windows 7, what pleases me. Please confirm that there will be continued support for Windoiws 7

    It is still not easy in Windows 8 to close an application! The only bits I liked in it are the bits of desktop Windows 7, so I finally reinstalled Windows 7, which is perfectly adapted to my needs, unlike Windows 8, which seems to be all in all. I use and have used Windows as the platform for development of ideas since many years, but the latest version appears more oriented than creator-oriented consumer and may be where our paths diverge. Which brings me to the question: Windows 7 and Windows 7 support will continue to be available as a separate option in the foreseeable future? Or should I be looking in the direction of Linux?

    You will not be able to have Windows 7 supported forever, even if no one expected that Windows XP would be always supported 11 years later and with the support of end of 2014, its realization, another for the operating system. I see its a similar scenario to happen for Windows 7, tested and proven. Even when Microsoft officially decides end of support, you will still be able to use it.

    Another thing, I've been to restaurants, businesses, banks and they are always running BACK. I was even a taylor, who runs a program for creating patterns under Windodws 95. It comes 15 years after its release. Bill Gates once said, you could buy a license from us and never buy another product or license from us again.

    Microsoft said that the future will consist of two PC on Windows 7 and windows 8 devices that would suggest there will be a coexistence between the two. Microsoft also touted Windows 8 as a liberation that share many of the same features that makes just more manageable than Windows 7.

    Another thing, companies won't switch to Windows 8 at night especially if they are being deployed to Windows 7, which is now a proven product. Companies will perhaps deploy Windows 8 in some scenarios, such as mobile, workers of the word employees (mainly vertical industries) and possibly introduce it on new systems as they do PC refresh cycles.

  • Uninstall-reinstall Windows Media Player 12 for Windows 7z

    Seems to be a major problem with Windows Media Player 12, (not just me!). My problem could be solved easily by doing a restore. However, if I do a recovery, I'll lose hundreds of thousands, most likely several million files because I have at least 13 t of memory on my computer and external hard drives that will play only on this OS. That's why I have to repair Windows Media Player. Is there a solution?

    See: http://www.howtogeek.com/howto/26107/how-to-reinstall-windows-media-player-in-windows-7-to-solve-problems/

    or try: https://support.microsoft.com/en-us/mats/windows_media_player_diagnostic

  • You will need to reinstall Windows 7, but need clarification on a few issues before the reinstallation.

    Hi everyone :)

    I have a Dell Inspiron 15R, and 2 years since I got it and due to the excessive overuse, its performance has become extremely poor. The registry is riddled with problems, and I think it's time for a reboot.

    I don't really know where the drive is, but I should be able to find it.

    First of all, I have a lot of shows and movies. Somewhere around 1.5 to of them. I also have 120 GB of programs. It's clearly too heavy to download everything at once, so I don't want to lose.

    With the program, can I transfer them to an external hard drive and then put everyone back in the program on my HARD drive wiped files and re - run the .exe file?

    Would you recommend buying an SSD and the replacement of my current HARD drive with it?

    Can I use the disk to reset everything on Windows without losing my files? This will fix the registry problem?

    Thank you

    Rowan


    Original title: I think to restart my computer. Can someone please answer a few questions that I have about it?

    Hi everyone :)

    I have a Dell Inspiron 15R, and 2 years since I got it and due to the excessive overuse, its performance has become extremely poor. The registry is riddled with problems, and I think it's time for a reboot.

    I don't really know where the drive is, but I should be able to find it.

    First of all, I have a lot of shows and movies. Somewhere around 1.5 to of them. I also have 120 GB of programs. It's clearly too heavy to download everything at once, so I don't want to lose.

    With the program, can I transfer them to an external hard drive and then put everyone back in the program on my HARD drive wiped files and re - run the .exe file?

    You cannot actually backup installed programs and bring them back, but you can save the actual installation files (.exe, configuration files) and use them to reinstall the programs. So it's a good idea to save them.

    Would you recommend buying an SSD and the replacement of my current HARD drive with it?

    Certainly if you can afford, its faster, makes your programs and Windows start faster.

    Can I use the disk to reset everything on Windows without losing my files? This will fix the registry problem?

    You can perform a custom installation that move your old installation in the folder Windows.old, where you can retrieve your personal files. I still recommend you back up your files separately but and restore them.

    http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/

    Boot from the Windows 7 DVD
    Click Install now
    Accept the license agreement
    When the option is displayed to select a type of installation, click (Custom advanced)

    Select the disk partition where you want to install Windows 7 click Next.

    You will receive the following warning:

    The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

    (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

    The installation program will now begin installation. During installation, your computer will be restarted several times.

    Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

    You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

    http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

    Thank you

    Rowan

    Reinstalling Windows 7.

    New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

    This is how the recovery partition is accessible to most popular brands...

    For Dell, press CTRL + F11 directly after switching on the device

    or

    F8 when starting the unit

    Select the option to repair your computer

  • Windows 2008 - what happens if it does not activate in the grace period?

    Hello

    I know it is a forum for Vista but everything on the web seems to tell me that way...

    In our Organization, we plan on using KMS for activation of our Windows 2008 servers (we have only 2 of them at the moment). However what I read you need at least 5 physical servers Windows 2008 (not the Virtual Machines) before they will start to activate.

    My question is: what will happen to the Windows 2008 servers if they do not activate the grace period?

    From what I can tell they should keep normal operation (reduced functionality Mode has apparently been removed from Windows 2008) but will be many notifications to activate me now whenever you log on to the server.

    Thanks for your help.

    http://www.Microsoft.com/windowsserver2008/en/us/product-activation.aspx

    Read the MS link above. Mick Murphy

  • Reinstalled Windows 7 on PC now get a message saying that the key is not valid

    I had to reinstall Windows 7 on my PC ot a message saying that my key was invalid. This is the same key I used because I got the PC in June and it has been activated then, but not now, why? Any help would be greatly appreciated, thank you Chris

    * original title - I had to reinstall Windows 7 on my PC ot a message saying that my key was invalid. This is the same key I used because I got the PC in June and it has been activated then, but not now, why? Any help would be greatly appreciated, thank you Chris *.

    Try to activate your Windows by phone:

    Run slui.exe 4 , select your country and dial the number.

    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • I want to format my hard drive and reinstall windows. How can ensure me that I can reuse the product key?

    I have a situation where my PC seems to be compromised by a virus or similar thoughly.
    I want to perform a low-level format low-level the disks and start over. However, I have a single windows license and I'm afraid that if I do the format I am unable to reinstall it with my product key (as it is already registered).

    Can someone advise how I de-register my copy of windows and retrieve the product key, so I can install it again as a new copy?

    (I don't want to use the options panel, as they appear to use some sort of system image stored on the machine. As far as I know, that the virus hide. It has already been proven extremely resistant to any attempt to restore my anti virus.)

    You can reactivate simply by phone:

    Activate Windows 7 manually:
    1. click on start and in the search for box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.
    4. Select the telephone activation option and brace yourself for a real person.

  • How can I reinstall Windows 7 Home premium on my MSI FX600 OA if the recovery partition does not work?

    So, I bought this laptop MSI FX600. It had Windows 7 Home premium OA (OEM I guess). It also contains a recovery partition.

    After awhile, I had to reinstall windows, so I downloaded an iso of windows, put it on a USB key and reinstalled. but the product key doesn't work though I should be able to use it because it is not used by any other computer. How can I reinstall windows and activate with the product key OEM on the bottom of the laptop? somehow the recovery partition no longer works, so that will not help either. Also, where can I download the iso right for reassembly?

    too bad that I already fixed it. I installed the version English, but anyway my laptop only supports the Dutch version. Thank you for your abundant answers.

  • Reinstall Windows 8 Pro w/Media Center after flight computer laptop

    I recently had to replace my Toshiba laptop computer because my old one was stolen. The new machine came with Windows preinstalled 8.1, and I can't reinstall Pro w/Media Center. I did a cover of flash player for my old machine. The recovery media were made after I upgraded to Windows 8 Pro w/Media Center. So, my question would be, should I use this recovery media to return to my Windows 8 Pro w/Media Center?

    Hello

    Unfortunately, you will not be able to get the Media Center from old computer to the new computer using a flash recovery drive. You can contact technical support for Microsoft Store for assistance on this issue.
    http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

    Hope this information helps. If you need more assistance or information on this question, reply to this post. I'll be happy to help you.

  • Performance issues in XP after removing the Trojan horse, now get "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image.

    I have a Toshiba laptop older, bought in a shop of second hand computer, running XP Home. I have no "Setup disk.

    I get this pop-up message: "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image. "Please check this against your installation diskette."

    I also get about 20 pop different messages, like this: Image Bad - Isass.exe, bad Image - OSA9.exe, bad Image - msimn.exe, mbamgui.exe, bad - services.exe and so on

    Just download and run StopZilla, which found Trojan called TDSS and removed him, but these messages are unchanged.

    The computer is much slower that used to be, sometimes turns off automatically.

    I have a Toshiba laptop older, bought in a shop of second hand computer, running XP Home. I have no "Setup disk.

    I get this pop-up message: "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image. "Please check this against your installation diskette."

    I also get about 20 pop different messages, like this: Image Bad - Isass.exe, bad Image - OSA9.exe, bad Image - msimn.exe, mbamgui.exe, bad - services.exe and so on

    Just download and run StopZilla, which found Trojan called TDSS and removed him, but these messages are unchanged.

    The computer is much slower that used to be, sometimes turns off automatically.

    If I bought a used computer, no matter who previously owned, the first thing I have with it would be to reinstall the operating system itself. You know not how the computer has been maintained, which has been incorrectly installed, what is missed, what virus and spyware, there may be, etc. I would not live with someone of another errors and problems, possibility of kiddy p0rn, etc, and I would not recommend anyone else to do.

    Your choice of course, but in my opinion, you're playing with fire if you reinstall Windows properly.

Maybe you are looking for