Illustrator CC (ver. 19.2.0) does not open

Worked yesterday, even after upgrading my OS to El Capitan 10.11.2. Today, he refuses to start. Meanwhile, the other CC applications work fine. In Apple disk utility ran first aid; OS to restart several times. No improvement. Advice?

T Cox,

The order/way is to update the operating system, and then reinstall the applications. Which was how you did it?

If this isn't the case, it may be best to reinstall using the way complete three steps (the otherwise strange things may persist):

(1) uninstall (check the box to delete the preferences),

(2) run the cleanup tool, see the link below,

(3) reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

You can try to jump 2) and see if it works without him.

Here are the instructions for using the cleaning tool, including individual applications:

https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

Tags: Illustrator

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