Impossible to access anything whatsoever in the Help menu

Just downloaded with the monthly plan of creative photography of cloud and cannot access what in the menu help, including updates.

Hi Julia,

Please see the links below:

White cloud creative app:

Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

Blank white screen. Sign in | Creative cloud Packer

New application Cloud Creative unusable: it is empty!

Creative cloud is empty window why?

Re: Empty opening creative cloud app

If the links above do not help, try cleaning remove the creative cloud application and put it back:

(1) uninstall Creative Cloud Desktop Manager:

Using creative cloud | Uninstall the creative cloud desktop application

(2) remove the rest of the files:

C:\Program Files (x 86) \Common Files\Adobe\OOBE

C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

C:\Program Files (x 86) \Adobe\Creative Cloud files

C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE {to view the hidden AppData folder, files, folders, file name extensions see see |} {Windows XP, Vista, Windows 7.}

Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

Download Adobe Creative cloud apps | Free trial of Adobe CC

Let us know if this was helpful.

Kind regards

Bani

Tags: Adobe

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