My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.

My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.  How to stop the update process, or reload?  I have to reinstall everything?

Hello

You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.

(Mac)

(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

Cloud creative library and remove 5 open application).

(6) open utility library of the application itself and delete Adobe application manager and creative cloud

(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

(8) launch cc app and it should work properly

(Windows)

(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

C: / / program data (to view hidden files to see this folder)

C: / / program files 86 x files / common

C: / / program files x 86.

C: / / program files common files

C: //program files.

Go to c:/programdata/Adobe and oobe and rename it oobe.old

Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

Go to Control Panel/Add or remove programs and uninstall cloud creative app

Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

Run it and it should work.

Tags: Adobe

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