Impossible to analyze the multiple documents
Original title: scanning
I'm trying to scan a photo in my computer and I get as much as the "New Scan" box and can not move forward, I just connected a new printer then maybe it's a problem, I've never had this problem before
Hi Camilla,
1. What is the brand and model of the printer or scanner?
2. which version of the Windows Vista operating system is installed on the computer?
3. you receive an error message or error code?
I suggest to follow the steps in the article mentioned below and check to see if that does the trick:
The problems of scanning
http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems
You can also see the following articles for more information:
Scan a picture
http://Windows.Microsoft.com/en-us/Windows-Vista/scan-a-picture
Scan a document or file
http://Windows.Microsoft.com/en-us/Windows-Vista/scan-a-document-or-file
It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.
Tags: Windows
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