Impossible to cancel the Plan
I am currently paying every month for the Plan of Adobe Photoshop. Recently, I had to downgrade to Windows 10 back to Windows 7 because there was a problem with my wifi. When I went down to Win 7, I lost all my programs and files, including Photoshop. There is now no product showing in my adobe account, therefore, I am unable to give up my project.
Frustrating, I can't find a way to contact support either! If someone here would be kind enough to help me or perhaps point me in the right direction so I can contact the support everything it would be much appreciated. I have very few used the plan from the beginning so it's just money down the drain every month really.
Thanks for any help on this.
Jenny.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Tags: Adobe
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