Impossible to import into itunes
Used for 5 + years and never had a problem itunes import any CD until the last update of Windows 10.
Have 3 CD purchased recently (even if not new versions) and all I get is imported CDA files, cannot convert MP3, wav, anything. Have searched the net and followed all the advice without success. Understand the file CDA format and what it is and means, but am at a loss to know what to do next without purchasing dedicated files converter software.
Seems too much of a coincidence for me that after all these years / itunes update etc and more than 600 CD converted without problem, why now...? Windows 10 12 months upgrading?
Anyone else?
Hi leadwelllaw,
I understand that you have a few problems getting the right format for your imported songs from a CD into iTunes. I know it's important to have songs that are easy to read on your devices, so I am pleased to provide you with information to help with this.
To start, you may want to change your import settings provide a correct format from the beginning:
12 iTunes for Windows: choose Import settings
You can also check some troubleshooting we have to import CD here:
12 iTunes for Windows: import songs from CD
If you have trouble importing songs to an audio CD
If iTunes does not recognize audio CD or if you have problems to import songs, check the following:
If iTunes does not recognize audio CD (it does not appear in the iTunes window) or in a window does not appear when you insert a CD, quit iTunes, then open again by double-clicking the application icon in the iTunes folder in the Program Files folder on your hard drive. Do not open iTunes by using the shortcut on your desktop. If iTunes now recognizes the CD, delete the shortcut to iTunes and create a new.
If error correction is enabled, it may take more time to import the CD. Choose Edit > Preferences, and then click Import settings. If the checkbox "Use error correction when reading Audio CDs" is not selected, select it. If it is already selected, clear it.
If you have trouble importing songs, make sure that you search your computer or drive manufacturer for firmware updates site and install those that are suitable for your computer and your CD-ROM or DVD drive.
Make sure you have the latest software updates for Windows or your CD-ROM or DVD drive. Visit the Web site of Windows and your computer or drive manufacturer for Updates site. Also, make sure that you have the latest drivers for your sound cards and video.
If you have more than one CD or DVD drive, try using iTunes with each drive.
To see if iTunes can find problems with your CD, choose Help > run the diagnostic CD and choose Diagnostics of DVDs/CDs. To help understand the results of diagnosis and another CD troubleshooting information, see additional tips for troubleshooting questions burning on the Apple's Support website.
If it takes a long time to import a song (more than 10 minutes) from an audio CD, the CD may be dirty or scratched. Try to clean the CD with a soft, lint cloth and then re-import the songs.
If you still hurt to import songs, visit the Support Web to iTunes site.
As a last resort, you can also convert audio files directly into iTunes:
Convert a song to a different file with iTunes - Apple Support format
Thank you for using communities of Apple Support, cheers!
Tags: Apple Music
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