Impossible to install a downloaded program

Hi - I'm having trouble installing a program I downloaded.

I run the program, but the installer window seems to be barely visible in the lower right corner is the corner of the screen and all that I can see him one! symbol.

If I try to click on the box it just to get a sound search.

What I am doing wrong?

Thank you

Hello

Welcome to the Microsoft community. I will certainly help you with the problem you're having with your computer. To better understand the issue, I would ask you:

  1. What program are you trying to install?
  2. Did you check the compatibility of the program with Windows 8?
  3. You are able to install other software or applications?
  4. Have you done any recent software or the hardware changes?

First of all, check if the program is compatible with Windows 8 or not. You can do this by clicking on the link below:

http://www.Microsoft.com/en-us/Windows/compatibility/error/index

If the program is not compatible, you can try to install in compatibility mode.

Install in compatibility mode

Alternatively, you can try to install compatibility mode. After you copy the configuration from the disk file, try the following steps.

a. right click on the driver file and select Properties

b. Select the Compatibility tab

c. place a check next to run this program in compatibility mode and select the operating system in the drop-down list.

d. let the driver to install, and then check the functionality

Make the programs more compatible with this version of Windows

http://Windows.Microsoft.com/en-us/Windows-8/older-programs-compatible-version-Windows

Hope this information was useful. Please respond with the requested information and the results once you have tried the steps listed above.

Thank you

Tags: Windows

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