Impossible to install the driver AMD lost correctly all the CCC and 3D options

Hello world

I have HP pavilion g6, win 7 64 bit. AMD Radeon HD card Intel HD graphics and 7400M.

My problem started when my screen became black seconds much and when he comes back he said amd has stopped so I decided to update the driver.

First, I downloaded the driver supported on the site

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-98607-2&CC=emea_middle_east...

but whenever I try to install the installation process very quickly the screen isn't even happen during the installtion and it says driver is installed successfully, although nothing has been installed and change anything absolutely.

So I decided to download the latest driver from amd site14.4 amd. I had some problems during the installation, but it worked fine and I got all the options, including switchable graphics. But after awhile, the laptop began to hang at startup showed a blue screen saying that something was inconsistent.

Then I tried to update the driver in Device Manager, and since then, I've lost all control catalyst also switchable graphics mode options and 3D in photoshop doesn't work anymore and whenever I close the catalyst a message come say it has stopped working. I tried several times to uninstall the driver and then install a new versin 14.9, the previous 14.4, support, but still nothing of them worked at all, also I tried to install with win 7 compatibility but it always gets stuck. Sorry for the elongation but I am so tired of this problem. I really appreciate any help.

Hi @Black_violet ,

Thank you for visiting the Forums HP's Support and welcome. I looked in your question HP Pavilion g6-1045sx laptop and problems with the graphics software. Here are the drivers for your device. I uninstall both and restart the computer, and then reinstall only the AMD. It will include the Amd Graphics Driver and Catalyst Control Center of the computer restart.

Intel will be installed automatically.

Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system.

You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

Please let me know how it goes.

Thank you.

Tags: Notebooks

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