Impossible to play .mov files in Windows Media Player 12

I just upgraded to Windows 7 and now I can't the Windows Media Player 12 to play .mov files.  He will play some older but not new.  I even tried to play with Quicktime and not good.

Hello

Welcome to the Microsoft Answers Forum!

First of all I suggest you to download and install the latest codec on your computer. To do this, please see the link below:

http://www.Microsoft.com/downloads/details.aspx?FamilyId=06fcaab7-DCC9-466B-b0c4-04db144bb601&displaylang=en

Also I suggest you to check if media player has all the default files. To do this, please follow the steps below:

1. open default programs by clicking the Start button, click default programs.

2. Click set your default programs.

3. in the list of programs , click Windows Media Player, then Choose defaults for this program.

4. click on select the check all in the top left box, or you can select the check boxes next to the types of files you want than Windows Media Player to play by default.

If you don't want Windows Media Player to play a particular type of file by default, return back to set your default programs and to choose a different program to the default player for that file type.

For more information, please follow the links below:

http://Windows.Microsoft.com/en-us/Windows7/play-an-audio-or-video-file-frequently-asked-questions

http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

I hope this information helps. Please get back to us if you have any other questions on this subject.

Thanks and greetings
Mir - Microsoft Answers Support Engineer
Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

Tags: Windows

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