Impossible to SG500X-48 startup code

Hello

First of all, I'm sorry for my bad English

I recently got 4 Switch SG500X-48 and 4 SG500XG-8F8T for the fact a bit of stack them. My problem is, I can't upgrade the boot on my SG500X-48.

They are configuration:

SW version: 1.3.0.62

Start the Version: 1.3.0.03

image-1 (active): 1.3.0.62

image-2 (not active): 1.3.5.58

I read on several forum, for the upgrade to the latest version of the firmware (1.4.1), you must have a minimum starting 1.3.5 version. But when I pass the startup code of the web interface by tftp or command line, the download starts, seems successful and when I reboot, I again the 1.3.0.03 version of startup...

I already try to upgrade the boot on 1.3.7 & 1.4.0 version but I have the same disillusionment

If I update the firmware 1.3.5 I update to begin the code to version 1.3.5 and 1.3.7 or 1.4.0 I have the following message is displayed:

Version of the boot is too old!

Any idea?

Thanks for help.

Hello

I suggest you re Flash your firmware with another firmware version 1.3.5 or 1.3.7 then set as your image 'active'. Re-try to make transfer tftp according the startup code and perform a restart.

Also, check that the files of the firmware you are using are not corrupt by checking their MD5 hashes. (MD5 hash of 1.3.5.58 the zip file is 3f791574eb10db515251b83e6965a1c5J)

I hope this helps.

Tags: Cisco Support

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