Impossible to update cS5

I recently had to reinstall the CS5 system on my laptop after having completely refresh my OS (Windows).  After you have reinstalled from the disc, I tried to update, I was told there are updates available, but they all failed to download, with a message saying that 'there was an error downloading this update.  At the bottom of the page, there is a link that says "contact customer service to get help", but when I did, I got a page that says "Upgrade error" "this serial number is not for a product calling" ".»  I wasn't trying to upgrade, only to update.  We said more early to get back to the Cat page and ask them to do, but they insist, it's a matter of update and not a problem to upgrade, and so I need to get help from this site.  They say also is not a problem of activation, although it seems kind of that way for me.  Any help would be appreciated.

Thank you.

Try to install your updates manually

Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/

Tags: Adobe

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