Impossible to update - get UpdateError "WindowsUpdate_80004002" "WindowsUpdate_dt000"
All auto and manual attempts to date receive a notice of failure error 80004002. System: Vista Home Premium / SP-2 / 64-bit OPS.
Hello
I suggest you to go through the steps mentioned in the link and the Coachman. You can run the FIXIT and also try the manual steps.
Error message when you try to install updates by using Microsoft Update or Windows Update Web site: «0 x 80004002»
http://support.Microsoft.com/kb/956708
Hope this helps and keep us posted.
Tags: Windows
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0101 - operating system: Windows 7 Home Premium 32 - bit (6.1, Build 7600) (7600.win7_gdr.120305 - 1504)
0102 - language: Slovenian (regional setting: Slovenian)
0103 BIOS: InsydeH2O Version 2.40
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0105 memory: 4096 MB RAM
0106 available OS memory: 3958 MB of RAM
0107 - Page file: 2612 MB used, 5301 MB of available space
0108 Windows Dir: C:\Windows
0109 DirectX Version: DirectX 11
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0111 - DPI setting: using System DPI
0112 - system DPI setting: 96 DPI (100%)
0113 - DWM DPI Scaling: disabled
0114 DxDiag Version: 6.01.7600.16385--------------------------------------------------------------------------------
02 - processor--------------------------------------------------------------------------------
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0204 L1 Cache: 32,00 KB
0205 L2 Cache: 256,00 KB--------------------------------------------------------------------------------
03. video adapter--------------------------------------------------------------------------------
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ATI
Windows 7-64 bit
8.812.2.2Satellite L series:
L750D
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I GET MESSAGE FOLLOWING [Error number: 0 x 80240036]The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. For self-help options:
To support options:
- Microsoft online assisted support (no cost for Windows Update issues)
[Error number: 0 x 80240036]The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. For self-help options:
To support options:
- Microsoft online assisted support (no cost for Windows Update issues)
When you have done the clean install, what Service Pack level are you up to? In other words, you have installed SP2 and SP3?
What version of IE are you using?
All your drivers are up to date?
Have you installed a firewall / anti-virus before you connect to internet software and if so, which?
Maybe you could give some information on your system so that maybe someone can help more or maybe read this:
Also:
How to obtain the latest Windows XP service pack
http://support.Microsoft.com/kb/322389Note SP1a does not exist so if you are at the level of the RTM, go straight to SP2 and SP3.
FYI
Steps to take before you install Windows XP Service Pack 3
http://support.Microsoft.com/kb/950717Installation of XP SP2 - http://support.microsoft.com/xpsp2getinstall
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