Webcam works does not in HP Media smart

My webcam doesn't show an image when I try to use HP smart media

Hi Shuga_kandy,

Thanks for posting your question on the Forum Windows Vista.

I need additional information in order to help you best.

1. you receive an error message when you try to use the webcam via Media Smart?

2 have any changes made to the computer such as the new software installed, or updates applied?

I will recommend you to try to uninstall HP Media Smart Webcam completely from the computer and then put it back again from the given link:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-68419-1&LC=en&DLC=en&cc=us&OS=2100&product=3884580

You can follow the procedure given to uninstall HP Media Smart Webcam completely from the computer:

1. click on start and then click Control Panel.

2. in the context of programs, click on uninstall a program.

3. choose the HP Media Smart Webcam software in the list and then click on uninstall.

4. follow the on-screen instructions.

5 restart the computer.

Hope the information will help. Please go back and let us know.

Thank you & best regards

Ashish Gupta
Microsoft Answers Support Engineer

Tags: Windows

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