Impossible to update Lightroom 6.1.1

I'm unable to update Lightroom 6.1.1 on my laptop.  I have not had a problem in the past with Lightroom 4 and 5.

I start the process of update and when it is at 49% completed, the message ! Update failed - more information appears.

When I click on learn more a small box appears with the message:

Update failed

There was an error of installation of this update.  Please try again later or contact customer support. (U44M11216)

So I try again, and then a little same dialog box appears with the message:

Update failed

Download error.  Press Retry to try again, or contact customer support. (49)

Every time I press retry the same message is displayed after a few seconds.

I tried the solution given by Akash Sharma, on 5 August, without success.

Hoping someone can help.

Best regards, John.

You are using internet security/firewall/antivirus software? If so try to disable temporarily during the update and enable it again after installation.

Also try patching one of these download links.

http://blogs.Adobe.com/lightroomjournal/2013/06/keeping-Lightroom-up-to-date.html#lrcc2015

Tags: Photoshop Lightroom

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