Impossible to update or install any application thanks to a low-memory message even when 5 GB are available

Please your help, hnts two days ago, I can't update or install an application that said there is no recollection of enogth to do so, I have almost 5 GB of available memory.

I have already check for virus with Bitdefender and nothing, there is a bug in the system?

Please your help

alexdon wrote:

Storage settings, post a screenshot. Also, go to settings-applications-downloaded and take a screenshot too.

Madam, Sir, just with this suggestion, I saw that there are files that I downloaded but never installed, so I delete them and now I can download and update applications.

Thank you!

Tags: Sony Phones

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