Impossible to update or use the creative cloud

Similar Questions

• Impossible to install photoshop using the creative cloud or any other means

  Hello there I really need your help with the installation of cloud on my mac adobe creative

  in fact, I was able to install only Adobe illustrator, but the rest products I couldn't like photoshop and InDesign, they reach 40% then it shows me the error free code available, I checked my log files and the only mistake I could find was

  System requirement check failed for a payload. which is not accurate at all since my mac have the system requirements to run the creative cloud and that I already have illustrator upward and running on my mac

  I even tried to do that with older versions as cs6 and always impossible to install...

  my mac is the end 2011 with 8 GB of RAM and 2.4 i7

  Here's a screenshot of the error

  
  

  Hi Mohasafra,

  Please see the below links:

  Click on learn more next to the Installation failed and are looking for the exact reason for the failure mentioned it.

  • If you receive a specific error code, see error download or update creative Cloud applications.
  • If this does not resolve the installation problem, you can find the Setup log that generate creative Cloud applications. For more information, see troubleshoot installation problems with the log files.

• Impossible to update my software through creative cloud. Download error

  Impossible to update my software through creative cloud. Download error

  Hi Jeff,

  Thanks for your comments, I managed to workout the problem.

  I went to the info on my "Adobe" folder in the "Applications" folder my

  hard drive and found that my 'sharing and permissions"on the"admin ".

  option is read only.

  I unlocked the Adobe folder and changed my admin privileges to read and

  To write.

  Laura Sassin

  Artworker creative Senior

  Marketing Services

• I have to be online to use the creative cloud

  I have a question. Do I have to be online to use the software? I really don't like to keep my internet connected all the time because I have a little annoying brother who needs to be "gaming"... will be my product stop working once I disconnect?

  Angieh42372689 if you restore your computer to factory settings, then it is likely that the previous data, or installed applications will be deleted.

  You can find details on how to reinstall the Adobe applications provided with your membership to download and install Adobe Creative Cloud applications .  You will want to use the creative Cloud of Adobe desktop application to download and install the applications after the factory restore.

• I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

• My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5

  My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5

  Please let us know your operating system.

  Concerning

  Megha Rawat

• Can I use the creative cloud at the same time on two computers?

  Can I use the creative cloud at the same time on two computers?

  Lol... you can install and activate on two computers, but only one can be used at the same time

  Cloud license http://www.adobe.com/legal/licenses-terms.html

• How do you use the creative cloud with using the internet.

  How do you use the creative cloud with using the internet.

  You MUST have an internet connection to download and activate the programs

  After this, you MUST have a connection to the programs check your subscription on the calendar below

  Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838

• I have to continually have internet service while using the creative cloud?

  I have to continually have internet service while using the creative cloud? I'm moving to Swaziland in Africa Southern and ill probably have intermittent service.  I hope that I could download programs with that I am interested in the use, such as items, as well as the images that I am working on my computer (an IMac).

  Creative cloud requires internet connections periodically to confirm that your subscription is still in good standing.  All Cloud applications are installed on your computer and you can keep all your work there by default as well.  The cloud provides online storage, but chances are that you have enough on your machine for your needs against what provides the cloud.

• And anyone who has used the creative cloud cleaner to help with installation problems?, and anyone who has used the creative cloud cleaner to help with installation problems?

  And anyone who has used the creative cloud cleaner to help with installation problems?  I should try?

  Hi Alison,.

  You do not specify the issue that you are facing, but you can restore Photoshop CC 2014.Please use the link below to find out how to install an older version of any Application Adobe CC.

  How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

  Link to adobe vacuum as you said use the Adobe Creative Cloud cleaning tool to solve installation problems

  Cloud troubleshooting creative risks troubleshoot Adobe Creative Cloud download and installation issues

  Let us know if that helps you solve/Rolling back Photoshop.

  ~ Assani

• I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be b

  I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be based in the United Kingdom. Thank you

  Hi jamese97002456

  Here is the link to Adobe Support contact: https://helpx.adobe.com/in/contact.html

  Kind regards

  Rahul

• Hello, is it possible to use the creative cloud on a chromebook? And how should I "install"? Thank you!

  Hello, is it possible to use the creative cloud on a chromebook? And how should I "install"? Thank you!

  No.... Mac or Windows only

  Well well, with the exception of a few mobile applications which I don't use

• Come and cancel my subscription to cloud creative because I had to format my note to some six months earlier and never had to use the creative cloud and why I want to cancel has already taken one year of my signature and continues to fall on my credit car

  Come and cancel my subscription to cloud creative because I had to format my note to some six months previously and never had to use the creative cloud and why I want to cancel has already taken a year of my signature and continues to fall on my credit card I pay not use.

  This is my reason to cancel this subscription.

  Look through the following links and use the chat options or by phone (when they are available - not usually the weekend), so necessary for your situation:

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  https://forums.Adobe.com/thread/1703848

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails try using another browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb Governments

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

• can I use the creative cloud for an induviduel for commercial use?

  can I use the creative cloud for an induviduel for commercial use?

  Yes.

• How do Lightroom 4 5 Lightroom without using the creative cloud?

  I have Lightroom 4 and I am interested to upgrade to 5 of Lightroom, but I don't want to use the creative cloud because I can't afford long-term monthly payments. So, how to pass without using the creative cloud? Is it possible to do this through Adobe, or should I buy it elsewhere? Thank you!

  You access this page: products

  and buy the upgrade to LR 5