Impossible to install photoshop using the creative cloud or any other means
Hello there I really need your help with the installation of cloud on my mac adobe creative
in fact, I was able to install only Adobe illustrator, but the rest products I couldn't like photoshop and InDesign, they reach 40% then it shows me the error free code available, I checked my log files and the only mistake I could find was
System requirement check failed for a payload. which is not accurate at all since my mac have the system requirements to run the creative cloud and that I already have illustrator upward and running on my mac
I even tried to do that with older versions as cs6 and always impossible to install...
my mac is the end 2011 with 8 GB of RAM and 2.4 i7
Here's a screenshot of the error
Hi Mohasafra,
Please see the below links:
Click on learn more next to the Installation failed and are looking for the exact reason for the failure mentioned it.
- If you receive a specific error code, see error download or update creative Cloud applications.
- If this does not resolve the installation problem, you can find the Setup log that generate creative Cloud applications. For more information, see troubleshoot installation problems with the log files.
Tags: Adobe
Similar Questions
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Impossible to update or use the creative cloud
Hello
I downloaded creative cloud and installed. After that, I installed first 30 days trial. I used it for some school projects and everything was fine. Then we started using After Effects, so I need to install that. I opened creative cloud and he said that I had to run the update (no option just throwing without updates). So I tried the update. After a long wait for download, he said "update failed: error 50.
So I looked in the error 50. And the thread "solved" forum, said that you must uninstall creative cloud and reinstall. Or even use CC cleaner to clean up problems. So I tried to uninstall and it said 'impossible to uninstall. You must first uninstall the Adobe products. Then I uninstalled and then creating and then tried to uninstall creative cloud. Yet once he gave me an error 50. I ran CC Cleaner. And yet when I tried to install creative cloud. Nope. Error 50. So now I'm stuck with no product Adobe works on my computer.
Does anyone have a real solution to this?
Hi Mike,.
Please refer to the threads below where the issue has been addressed:
CC desktop - the infamous error code 50 is back
Kind regards
Sheena
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Impossible to install photoshop from code creative cloud = 146
FATAL: Error (Code = 146) the "MoveDirectoryCommand" command for the package: "AdobeCameraRaw8.0All - x 64', version: 9.6.0.126"
FATAL: An error has occurred in the installation of the package (name: AdobeCameraRaw8.0All - x 64 Version: 9.6.0.126). Error code: '146'
WARN: Cannot move the directory 'C:\adobeTemp\ETR4ABD.tmp\3\AdobeCommon_x64' to "C:\Program Files\Common Files\Adobe"
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That's all I get when I try to install photoshop on my dell xps 15... This is a brand new top of the laptop line so care takes care of everything.
all the ideas I'm desperate and you need it for work.
Thank you
Hello
Please see Exit Codes 146 and 7
Error 146 trying to download Photoshop CC 2015.5?
Let us know if this helps!
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I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. Also, the entire workspace is greater and the tools of icons so that they does not fit in the screen... Any body can help?
If your running windows make sure you have the latest device driver for your graphics card installed. All entries must be selected and be on a black background, but you should be able to see is that the text.
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I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.
Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).
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Hello, is it possible to use the creative cloud on a chromebook? And how should I "install"? Thank you!
No.... Mac or Windows only
Well well, with the exception of a few mobile applications which I don't use
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And anyone who has used the creative cloud cleaner to help with installation problems? I should try?
Hi Alison,.
You do not specify the issue that you are facing, but you can restore Photoshop CC 2014.Please use the link below to find out how to install an older version of any Application Adobe CC.
How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team
Link to adobe vacuum as you said use the Adobe Creative Cloud cleaning tool to solve installation problems
Cloud troubleshooting creative risks troubleshoot Adobe Creative Cloud download and installation issues
Let us know if that helps you solve/Rolling back Photoshop.
~ Assani
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I have to be online to use the creative cloud
I have a question. Do I have to be online to use the software? I really don't like to keep my internet connected all the time because I have a little annoying brother who needs to be "gaming"... will be my product stop working once I disconnect?
Angieh42372689 if you restore your computer to factory settings, then it is likely that the previous data, or installed applications will be deleted.
You can find details on how to reinstall the Adobe applications provided with your membership to download and install Adobe Creative Cloud applications . You will want to use the creative Cloud of Adobe desktop application to download and install the applications after the factory restore.
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Can I use the creative cloud at the same time on two computers?
Can I use the creative cloud at the same time on two computers?
Lol... you can install and activate on two computers, but only one can be used at the same time
Cloud license http://www.adobe.com/legal/licenses-terms.html
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How can I download and install Photoshop CC without creative cloud?
Hi all
My colleague bought the license CC in Photoshop. When it wants to install, we find that he must first install the creative cloud.
Based on our security policy, all related to cloud storage software was strictly forbidden to installed on work computers.
Can we download and install Photoshop CC without creative cloud? How to do that?
I can disable the cloud storage option, but there is no need for any admin authority. If the user can activate on this subject by itself. How to disable the Service Cloud?
Installed applications are not up to date, you need to install the additional updates if you do not direct link.
You can update in the Help menu of Photoshop CC.
Or same thing again, you can download and install the update manually.
You must install the updates as liberation 16.0.1, Camera raw...
2015 all updates of Adobe CC: Direct for Windows download links | ProDesignTools
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I have to continually have internet service while using the creative cloud?
I have to continually have internet service while using the creative cloud? I'm moving to Swaziland in Africa Southern and ill probably have intermittent service. I hope that I could download programs with that I am interested in the use, such as items, as well as the images that I am working on my computer (an IMac).
Creative cloud requires internet connections periodically to confirm that your subscription is still in good standing. All Cloud applications are installed on your computer and you can keep all your work there by default as well. The cloud provides online storage, but chances are that you have enough on your machine for your needs against what provides the cloud.
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Cannot install applications in the creative cloud.
I have been using the creative cloud and works correctly. Today, I format my computer due to an internal error (Windows 8.1 pro - 64-bit). I reinstalled creative cloud but do not find any application to install - I don't see any app in the Apps section. Can someone help me why I deal with this problem?
Mukesh
Please, try the step below and check if it works.
Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.
- Mac OS: You can locate the file OPM.db in the \User\
\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion. - Windows: You can locate the file OPM.db in the \Users\
\AppData\Local\Adobe\OOBE folder. To show the hidden AppData folder, see display files, folders, file name extensions. Windows XP, Vista, Windows 7.
Jean-Christophe
- Mac OS: You can locate the file OPM.db in the \User\
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You can use the creative cloud on a chromebook?
I'm looking for a portable afforable to use photoshop with a chromebook is one of my options if it is compatible with the creative cloud. ANY help is appreciated!
Hey Jamie!
Mylo is quite right about the chromebook and photoshop OS' are working on
Depending on your budget, your goal is difficult!
If you are serious about this; We provide a range of price, preference for operating systems and also indicate if, perhaps, you are ready to consider a desktop computer or an AIO (all-in-one, that CAN be portable) device as opposed to a computer laptop/Bu201/2 x 1, etc.
A few caveats, if you already have your source of knowledge:
(1) a dedicated pci-express card graphics/video interface will REALLY make a huge difference compared to the video architecture on everything-all portable computer type device the (from now on)!
2) buy to build something where the RAM (RAM of randon) is as high as possible (like many ram slots, high RAM capacity as 32 GB of RAM total) - Unfortunately most software all big manufacturers of SAS (software as service) or even allow their substance to the memory of pigs!
(3) a multi-core, fast processor with plenty of memory cache and a GREAT preference the SSD hard drive (or hybrid ssd/spinning) Although a SATA last spinning works fine just not as fast, BUT is certainly less expensive!
Thanks for reading - if you want to know more, or even specific makes and models give me a shout out or ask this community, they will have your back!
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My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5
Please let us know your operating system.
Concerning
Megha Rawat
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How do you use the creative cloud with using the internet.
How do you use the creative cloud with using the internet.
You MUST have an internet connection to download and activate the programs
After this, you MUST have a connection to the programs check your subscription on the calendar below
Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838
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