Impossible to update the 13 items

I installed PE13 from a disc, and after a few weeks, I get a notification that an update is available.  When I try to update, it seems that it downloads OK, but it will not be installed.  I get this error code:

U44M1P7


I tried UN-installing, re-installing and updated immediately with the same results.  Done 3 times now.  I also tried to download PE13 directly from the adobe web site, but was unable to complete it because of internet problems.


My firewall is configured to allow Adobe.


The really annoying thing is that when I use PE13, update popup appears and I can't dismiss it, I have to go through the whole procedure again just to use the software.


Currently have PE13.1


Any ideas?

Hi Andaleebfatima.

Hooray!  I downloaded the patch and who was running and PE13 is now updated.  Thank you very much.

Tags: Photoshop

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