Impossible to use the DVI - D port with cable DVI - D Pav 500-100 a to HP W2207 monitor

I have a new standard of factory Pav 500-100a without mods.  HP w2207 monitor.

Currently properly connect with VGA DVI - D port with the adapter supplied with the pc.  I have install Windows Update 8.1, put in my files from my old PC and everything was fine except the video is not very good.

I got a formwork of cable DVD, but it's a DVI-I have the cable.  It took 5 minutes before windows comes up and then whenever the background picture changed in the theme which he suspended for a few seconds.  I read that I have a DVD-D need cable which i purchasd today.

The package says it's a CL-DVI2M - DVI M/M 24 + 1 CABLE 2 M.  The tech in the store said that it is a good calbe and works perfectly.

When connected and power until I get the hp and rolling points logo, then it turns off.

I reconnect the cable VGA and all its beautiful - using the VGA to DVI.

I ran msconfig and turned from secure boot - restarts and comes well in safe mode.  I set the resolution of 1280 x 800 and rebooted and reconnected the cable DVI - Virgin again.

If I put the cable VGA back inside fine boots.  The monitor was given factory and seens the DVI connection but Windows remains empty. Also tried to start first with no cable - connect the DVI and the monitor remains in sleep - be able to reset the monitor and still a Virgin is also no connection DVO.

I have fI switch with connected DVI I can get to the BIOS, and I see the HP logo and the points Win 8 starts.

I don't know what else I can try.  I have no other usable with DVI video card

Any ideas out there?

Pls help - Steve

Although I am an employee of HP, I speak for myself and not for HP.

Yes, I rasthaus the monitor and cable of my older Compaq running xp and all fine on DVI.  The monitor and cable are fine.

Since then, I've had a product in Australia specialist help.  Tried all the previous things, then initially went to check if the person had been doing the right thing - connected the VGA monitor with the supplied adapter DVI-d port - which has always worked well.

Went to Device Manager o and removed the video card adapter. Powered off and then attached the monitor directly with DVI and it started late! Drviers reinstalled and updated and now I have nice crisp clear video appears.

Something of the support person should apparently have - insead has asked me to wipe the hard drive and restore the factory system, replace the cables, buy a new monitor... was even asked to leave VGA mode and do not use DVI!

Thank you for your help, Dave, its good to know that you are around to help us.

Tags: HP Desktops

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