In the clouds of Service Oracle data mapping


Hello

Can someone help me on below scenario.

We strive to update the interview data in the database from the screens of the OPA for Cloud Service Oracle tables.

We created screens using OPM and created corresponding tables in Oracle cloud Service then mapped the required attributes. When we try to save the data by clicking on the "submit button", thrown an error message as "an error occurred during the recording of the data. For further assistance please contact support.

Thank you

Vivek

Hi Vivek,

Have you tested with an example of out-of-the-box OPA (student, benefits)? It is set up for the Portal customer registered users. Are you able to get this example working?

You will see there are two examples of services student (http://documentation.custhelp.com/euf/assets/devdocs/february2015/PolicyAutomation/en/Default.htm#Guides/Policy Modeling User Guide/Projects/Example_policy_models.htm). I want to talk about one called "student services", not "student (field office).

To test with your own instance of the demo site, you must change the connection in the map settings to your own instance of RightNow. This demo has a few attributes mapped / output, but they are all fields RN of out-of-the-box, so this should work very well with your site of RN.

See you soon,.

Jasmine

Tags: Oracle Applications

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