InDesign 5.5 - Type with shadow placed in front of the gray area causes 'shadow box '. Same Graphics

I exported the document to InDesign 5.5 using PDFX-4 and sent to the printer. Evidence of the printer were a problem in some places:

1. in InDesign, white type with a drop shadow is placed on a background area that contains a graphic of Illustrator placed grayscale. In the event, behind the type box appears a yellow-greyish shade.

2. in InDesign, a photo (placed the grayscale Photoshop file), with a shadow border and drop white, is placed on a gray background area (CMYK). In the event, behind the chart area and the shadow appears a grey shadow (lighter than the shadow) area.

The printer told me that there not PDFX-4. I can't work using PDFX-3 (1.3). Who will solve the problem, or is there another problem?

The printer needs to go to press, so do not have much time.

Post edited by: Stormcloud492

You should probably ask in the InDesign forum. It looks like everything you do is specific InDesign.

Tags: Acrobat

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