InDesign CS4 crashes when converting 1-column text box with a drop shadow to the col-2 (or more)

I use InDesign CS4 in Windows XP Pro 64-bit, 6 GB of RAM. If I create a column 1 text box, fill it with a color, add a drop shadow, and then add text, everything is fine. If I try to change it to 2-columns (or), InDesign freezes/crashes. I thought at first that it is perhaps because the case was shot, but it happens even if the case is not turned. If I remove the shadow and try to change it, it works.

Anyone know why this is happening or if there is a known bug or fix?

Thank you

Lloyd Lathrop

XP 64 is totally supported. No troubleshooting should begin there.

Bob

Tags: InDesign

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