input device touchscreen usb disabled and now the device disappeared

To summarize for those who want a short version:

Model: Sony VAIO Duo svd11225cxb

Windows 8.1

a. my touch screen of this device is * outside? Any way to reinstall the driver for the touch screen? Tech Sony said that the material is very good.

b. in my efforts to solve the problem, I turned off a device in Device Manager and it now gone, no way to recover?

Here is the full version:

I have a Sony VAIO Duo svd11225cxb. After the recent updates, freaked out and kept touch screen back to the menu screen to start (and possibly other areas of the screen).

We decided that so that the computer to operate, it should disable the touch screen. So we went to the Device Manager and disabled the "usb input device" under "human interface devices" which associated with the touch screen. Allow us went then back to him and found that the unit had disappeared from the Device Manager. I tried to install the next window touchscreen driver, but that did nothing. Any advice?

Hi herschen,.

Welcome to the community of Sony!

Perhaps the question is just the driver. We will isolate the problem by following these steps:

  • Power cycle - turn off the laptop-> flip the unit and look for a button cell or a pin hole on the bottom of the laptop. Using a safety pin, press and hold the hole for 5 seconds.

  • Reset the BIOS to the
  • Go to Device Manager -> right click and Uninstall the driver/s under Human Interface Device (DO NOT REMOVE). Then restart the unit. The driver will be reinstalled.
  • Run the Windows Update and Vaio Update.

Hope these helps.

Kind regards

Vincent

If my post answered your question, please mark it as "accept as a Solution.

Tags: Sony Computers

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