Insert symbol 9 Captivate does not

I am trying to insert the copyright symbol into a line of text.  When I click on the button to insert symbol, the computer seems to freeze.  Nothing happens, the box will not open and I can't click on anything else.  When I click Esc I can't go to work in the course...

Any ideas?  I used captivate on and off the years and this is a first for me.

Did you upgrade from an earlier version or install the patch for version 9.0.2? In this case, could you clean up preferences and delete the Layouts folder in public documents while Captivate is closed, if you have not done before installing the patch/version?

I missed the part about ESC to your original question, sorry. Shank pointed out what could be another cause of your problems.

Tags: Adobe Captivate

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