Inspiron 7568 suite question

2 month old Inspiron 7568 start, completely dead battery, white screen, ok. Contacted support and sent it under warranty.  They fixed it, it was returned.  Now I realize there is no sound on the speakers, ok taken audio 3.5.  Impossible to contact support again when I get the serial number I IMPOSSIBLE TO CHECK the SERVICE tag.  Support Dell don't want anything to do with it, "this request for Service 929049647 has been closed for more than 7 days", it took 6 days for this answer... Hope that this generates a result

Hi, Jimco, tried this and had no sound.  Then, I removed the back of the laptop and found that the speaker cable has been disconnected. Reconnected and now OK. Service agents with defects...

Tags: Dell Laptop

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