install the first 13 on the second machine elements

I had the first elements 13 installed on two computers.

A computer is dead.

I want to continue to run the software on my laptop, but also on my new desktop PC.

However, when setting up in the office and by entering my serial number, say an error message I have already installed the software on the maximum number of machines and need to uninstall a version.

But I can't uninstall, because this computer is dead.

I can't find the place where to contact support to have this problem.

Any help? Thank you!

Hi Mike,.

Please contact support:

Contact the customer service

Deactivation, see: Activate and deactivate Adobe products

Please see the download link:products download Premiere Elements | 10, 11, 12, 13

I hope this helps.

Concerning

Megha Rawat

Tags: Adobe

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