Installation disk - error 0xc00000e9 Startup Repair recovery image

My problem is simple. I wanted to restore to factory settings so I followed a 'how to' guide.
I reboot and was pressed F8 to open the menu where the option "fix my pc. I select, a bar starts to fill and then it should open another menu with different catering options. But what really happens is that I get this error:

"Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device, such as a USB external drive when the appliance is used, or by faulty hardware such as a hard drive or the CD-ROM drive which is a failure. Make sure that all removable storage is properly connected, and then restart your computer.

If you continue to receive this error message, contact the manufacturer of the equipment.

Status: Oxc00000e9

"Info: an unexpected i/o error has occurred."

I can´t understand the error so I'll contact the manufacturer. Thx for the help.

If you are not able to run HARD drive recovery, the problem might be related to HARD disk problems.
If would like to know if its possible to retrieve the laptop using the recovery disk.
This disk should be created using recovery Toshiba disc creator software pre-installed on the notebook normally this should be done on the first day of purchase

However, if the laptop's warranty covered, get in touch with service to solve hardware problems.

Tags: Toshiba

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