Installation fails for any product from Adobe that have decimals on their label in cloud creative store
Right have so this problem started about two days ago. Everything was fine before this. But later I decided to uninstall after effects and reinstall. When I press the button install, it repeats that the installation failed. I have tried everything what using the creative cloud cleaning tool, reinstall creative cloud, reinstall something @adobecare me and even tried switching of accounts on the laptop. Literally, this error only happens that products Adobe who are decimal numbers in their labels for example "photoshop 2015.3 CC. But when I try to install Adobe products that do not have the decimal number, they install successfully. Really, please help me.
Hi Danialdali,
I understand your concern, I also checked your query on @adobecare and got in the history of the issue and troubleshooting already done from there.
I ask allows you to create a new admin account and try the installation there an update with the results.
Waiting for your response.
Moving to the cloud creative download & install
Tags: Adobe
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