Installation of a multimedia Audio Controller

I recently got a new computer, used by a school which has swept clean from the computer.  The desktop PC is

a HP Compaq dc5100.  I installed Windows XP Professional 2003 on it.   I've updated most / all the drivers on that, except when I go to Device Manager, I see that there is a yellow exclamation next to OTHER DEVICES.   As such, there is a yellow mark next to "Controller Audio." multimedia

Now, I tried to do a right click on it and make a "update driver." However, he returned with an error that says, "the hardware was not installed because the wizard cannot find the necessary software."   Then, I put the installation disc in and I tried to load it from there, but received the same error.

I uninstalled and rebooted the system, thinking that it can recognize this and install it, but that did not fix it or the other.

What else can I try?

Mark

Hi, Mark:

The game of recovery diskettes were made when the PC was made, which means that all the drivers are working, but they will be those originally supplied with the PC.

You will need to install XP SP3 because I'm sure that the operating system recovery disks installing XP SP2.

You can then run the windows update and download and install all security updates. Under the hardware section of windows update, there may be newer drivers to install.

Otherwise, I wouldn't worry on this subject.

Paul

Tags: HP Desktops

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