Installation of Illustrator CS6 through creative cloud failure. Help?
I tried to install Illustrator yesterday through creative cloud and the process has failed. Other components (Acrobat, InDesign, bridge) has failed to install.
Despite not being not a COMPUTER expert, I tried to look through the newspapers, as instructed, but seriously, there is no advantage for me up all 30 error codes. (I tried a couple and it's not really easy to find the answer, unless I have paste the error message into Google!) Why Application Manager thinks it is installed, when it is down? Because he thinks that he successfully installed, there is no way to re - open the download through the Application Manager.
C:\Program Files\Common Files\Adobe\Installers log is below. Oh, and I am running XP.
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 30 (s), 1 WARNING (s)
-Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for imbedding 3.3 3.3.0.0 -.
ERROR: DF023: impossible to delete the backup file 'C:\adobeTemp\backup\adobetmp143617462' error 5 access is denied. (Seq 4)
ERROR: DW063: command error ARKDeleteFileCommand (Seq 4)
ERROR: DF023: impossible to delete the backup file 'C:\adobeTemp\backup\adobetmp143517462' error 5 access is denied. (Seq 1)
ERROR: DW063: command error ARKDeleteFileCommand (Seq 1)
-Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -.
WARNING: DF054: failed to read the version of the Adobe file for queue path ' C:\Program Files\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc' Seq (16).
ERROR: DF012: cannot find the file (Seq 16)
ERROR: DF024: impossible to preserve the original to "C:\Program Files\Fichiers Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" error 32 the process cannot access the file because it is being used by another process. (Seq 16)
ERROR: DW063: ARKDeleteFileCommand of command failed. (Seq 16)
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-AdobeColorCommonSetCMYK CS6: installation failed
ERROR: DW050:-AdobeColorJA CS6: installation failed
ERROR: DW050:-Installation of common fonts required: installation failed
ERROR: DW050:-Adobe CSXS Infrastructure CS6: installation failed
ERROR: DW050:-AdobeColorEU CS6: installation failed
ERROR: DW050:-Adobe Hunspell Linguistics Plugin CS6: installation failed
ERROR: DW050:-Adobe Illustrator CS6 Core: due to a lack of Language Pack installation
ERROR: DW050:-CS6 settings PDF: installation failed
ERROR: DW050:-CS6 Adobe Extension Manager: installation failed
ERROR: DW050:-NPS Adobe Panel: installation failed
ERROR: DW050:-Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: installation failed
ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS6: installation failed
ERROR: DW050:-Adobe Bridge CS6: installation failed
ERROR: DW050:-AdobeIdeaPluginCS6: installation failed
ERROR: DW050:-AdobeColorNA CS6: installation failed
ERROR: DW050:-AdobeColorCommonSetRGB CS6: installation failed
ERROR: DW050:-Adobe Illustrator CS6 Support32: installation failed
ERROR: DW050:-AdobeHelp: installation failed
ERROR: DW050:-Adobe CS6 language: installation failed
ERROR: DW050:-Installation of recommended common fonts: installation failed
ERROR: DW050:-Adobe CSXS Extensions CS6: installation failed
ERROR: DW050:-Adobe ExtendScript Toolkit CS6: installation failed
ERROR: DW050:-Adobe Illustrator CS6 Support: installation failed
Please search the service of error/warning above to find when the error occurred.
These errors resulted in installer exit code mentioned below.
-------------------------------------------------------------------------------------
[4392] Mon Jan 28 16:27:47 2013 INFO
Exit code: 6 - Silent workflow completed with errors.
Please see errors and warnings for troubleshooting. For example, ERROR: DF023, DW063... WARNING: DF054...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Errors ' Exit Code: 6, "" Exit Code: 7 ".
Mylenium
Tags: Adobe
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