Installation of Windows Update is not blocked to 0 k, %0

As you can see in the title, windows update installs. I got my Norton 360 stopped but still the same.

I have the HP Pavilion Desktop with its original drivers version. I use a Logitech keyboard and mouse Logitech.

Nothing wrong with my internet, 50mbs and installs everything except the windows updates. I repeated it to my office because of a hacker who tried to steal my scripts.

So I have a fresh pc here that cannot be updated. I encounter this problem the first time I have buy my pc but I do not remember how I fixed it, I tried countless things to solve the problem.

Strange thing is I can install the updates one by one, but its impossible for me to install 136 updates one by one. That would be a pain in the hand...

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_update/help-Windows-Update-MESSS-up-my-Windows-8-computer/023fe439-A995-488C-8C18-c04343bc68fb

Tags: Windows

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    Diagnostic report (1.9.0011.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
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    ID: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D} (3)
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    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.080917 - 1612
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    Version: 6.0.6002.16398

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    File: No.
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    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
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    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16525]
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386]
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    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386]
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    [File mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0]
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16740]
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16550_none_56f0fd51b4f462f8\gdiplus.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_40339432230aebeb\comctl32.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
    [File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]

    Other data-->
    Office details: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D}1.9.0011.06.0.6000.2.00010300.0.0.002x 32*-*-*-*-44MV389572-OEM-7332166-000212S-1-5-21-3747016915-1105364745-1034703816Hewlett-Packardlaptop Presario V6500 Hewlett-PackardF.2A 20080222000000.000000 + 000A4313507018400EE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC10310312C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314100Microsoft Office home and Student 20071219

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista HomeBasic edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
    Installation ID: 234075993312598255872244522405847072649516093605215141
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: 44MV3
    License status: licensed

    --> HWID data
    Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP NVIDIA MCP67-M
    SRAT AMD HAMMER
    HPET PTLTD HPETTBL
    START PTLTD $SBFTBL$
    MCFG MCFG PTLTD
    TCPA Phoenix x
    SSDT PTLTD POWERNOW
    SLIC SLIC-MPC HPQOEM

    Thank God!

    Finally, I worked it out myself. But it's painful to watch than virtually any other that Uday has responded to my problem. Something I've been waiting for so eagerly.

    I applied my common sense and defragmented the dirives then sfc/scannow, and it worked. Cryptographic Services said when I began to log in as network account. So my problem is solved. Now, windows update works fine.

    Interestingly, Microsoft Fix it, says it cannot start the Cryptographic Services. Are God, while the _____ you supposed to difficulty? It made Internet Explorer icon on my desktop and other places.

  • Diagnostic report (1.9.0027.0) and my windows update does not work.

    Separated from this thread.

    I have almost the same problem, + my windows update does not work.

    Everything really slows down my PC

    Here are my results with MGAD

    Help please..!

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - YG69F - 9M66D-PMJBM
    The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
    Windows product ID: 00426-OEM-8992662-00497
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {A4E726A5-77E8-42E6-AE5F-6F881531F528} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408 - 1631
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: E:\Users\Andersons family Inc\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {A4E726A5-77E8-42E6-AE5F-6F881531F528}1.9.0027.06.1.7601.2.00010100.1.0.001x 32*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-2881089878-228829905-3463415677MSIMS-7369American Megatrends Inc.. V2.0 20070612000000.000000 + 0000F5E3007018400F804260409FLE Standard Time(GMT+02:00)03103103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6517814 ACD7202654E586

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1062-7601.0000-0032016
    Installation ID: 013476459360581333553453351230301256370565945071587434
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: PMJBM
    License status: initial grace period
    Time remaining: 11640 minute (s) on (8 day (s))
    Remaining Windows rearm count: 4
    Time to trust: 2016.01.03. 14:38:33

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: not registered - 0x80070005
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJQI2ASjydWksfYW8iziSz7piA6N7xiXME7I9A ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC1118 APIC 061207
    FACP 061207 FACP1118
    MCFG 061207 OEMMCFG
    061207 OEMB1118 LASRYVITRAGE

    A copy of Lenovo OEM of Windows 7 Ultimate has been installed on a computer with a card mother MSI previous to the introduction of Windows 7... Copies of Lenovo OEM windows are approved by Microsoft for use only with a new Lenovo computer.

    The copy installed Windows 7 is a counterfeit. You must purchase a new copy of Windows or to revert to the original copy installed on the computer when it was bought new.

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK

    You have Microsoft Office Enterprise 2007 is approved for use by large companies, which is not normally found on a computer at home. The permit holder must validate the license. Until it is validated, you will not be able to update to Microsoft Office. If the holder of the license is your employer, you should seek their help, otherwise the software must be removed from your computer.

  • Pavilion G7 1355 A9Y70EA: windows update does not

    I had to do a complete reinstall of my windows 7 and even recovery if everything else seems in good condition, the function of windows update does not work despite my now do a restore complete 3 times and also executes all microsofts fix programs for this problem, also tried several fixes YouTube, but nothing works , are getting desperate now. He said only updates and the small bar just keep on crossing of forever with nothing else to be... Help...

    Thans for the answer, I understand what you say, it's just that, until I discarded the computer a few days before (by foolishly following a tip to youtube to speed up computer that has totally stopped it start) windows update worked very well and it has been since a windows 10 installation and a removal of windows 10 the next day a few months ago. The folder c:\Windows\SoftwareDistribution/windows/download exist with only 2 files with names very long gibberish and it is only 15 kb and the other file is 39 k, which seems to be far big enough for any update. I was wondering if instead of the clean install from the recovery partition would be any different doing a clean install from the recovery disks that I did when I got the laptop? see you soon

    Made no difference with update disk and these 2 small updates are only updated Adobe and after 3 off straight, the bar is still meandering along, my update history shows only updates from 2012 when win7 was installed everything first... * beep * Microsoft!

    P. S.

    Yesterday, I decided I had enough and started to install windows from a download 10 earlier, but after it began, I thought "no you know you hated" so I canceled the installation. That's about 3 hours later when I went to stop the laptop it says close and install the updates, so, after 4 hours of installing updates 251 and restarted then installed another 41 updates, then again on the next closure, so basically, I think that the few installation the windows 10 made seemed to start updates to speed?

  • Windows Update does not properly

    I am running windows 7 on a hp Q8300 quad core desktop computer processor.  Windows Update (do not remember the official name) has worked well up until now.  2 days ago it downloaded updates and and asked to close at the end of a session, as it is often done without any problem.

    Now when you start again it says something like "processing and installation of updates 0% complete, do not turn off your computer.  It was 0%.  Finally, it will start in any case, but updates are not yet installed.

    Thanks in advance for your help.

    Download and save the Fixit on this page - How to reset the Windows Update components?
    Once the download is complete, close all open programs and browsers.
    Now Configure the system to boot .
    NOTE: If a 3rd party firewall was previously used, open Windows Firewall in Control Panel to make sure that the native Windows 7 firewall is now on.
    In the clean boot state, all the firewalls of 3rd party will be disabled. Using the Fixit the system must be connected to the internet.

    Now run MicrosoftFixit50202.msi and choose the default mode. Reboot the system to the same State of clean boot and see if he can find, detect and download updates now. If it is possible, then Cancel the Clean boot steps and restart in normal Windows mode.

    In normal Windows mode, can the system installs updates now?

    If this isn't the case, configure the system to boot once more and run the Fixit by using aggressive mode. Restart when it's done and follow the steps above to see if the system can update now.

    MowGreen Services update - consumer safety

  • Windows Update will not end. ?

    Windows Update will not allow the installation of the updates.

    How to ask a question
    http://support.Microsoft.com/kb/555375 >

    It helps those answering questions if you provide:

    what version of windows (32-bit or 64-bit) and service pack level.

    you use what browser (exact version).

    what application or antivirus security suite is installed and your current subscription?

    What third-party firewall

    What anti-malware software can be installed.

    What updates you trying to install? (Number of KB)

    What error do you get everything when trying to install updates?

    A general solution, *IF* is no malware problem, would be to reset the update components:

    Access the KB article via Internet Explorer next (only) & run it in DEFAULT and AGGRESSIVE modes difficulty.

    How to reset the Windows Update components? http://support.Microsoft.com/kb/971058>

    Although this page States that this article does not apply to Windows 7, it does.

    The most effective way to use the Fixit above is to download, * except *, configure the system to boot, then run MicrosoftFixit 50202.msi and all first choose the default mode. Turn it back on.

    See if the system can update now. If no joy, run it again with the system connected to the internet, in aggressive mode. Turn it back on.

    See if the system can update now.

    Cancel the clean boot procedure, and then see if he can search for updates in Windows normal mode.

    How to configure Windows XP to start in a State of boot minimumhttp://support.microsoft.com/kb/310353>

    How to troubleshoot a problem by performing a clean boot in WindowsVista/Windows 7

    http://support.Microsoft.com/kb/971058>

    BTW, when a short "Windows Update" fix this "utility on this page, how to reset the Windows Update components?, the history of update file is deleted." This is why you don't see the update history even if the system can connect to Windows Update. Open the ReportingEvents.log located in Windows\Software Distribution to examine the history of update.

  • Windows Update does not work. No error message.

    Laptop HP G662 running under Windows 7 64-bit:

    Despite linking all the troubleshooting tips web that I can find my Windows Update will not work and did not work because I replaced my hard drive about a year or two ago. No error message appears.

    I don't know what software / driver download for this problem. Can you help me?  Peter.

    Hi Peter

    I did some research and found out there are a few prerequisite updates that may be required for installation of Internet Explorer 11. This Microsoft Support link has the list and downloads for the required updates.

  • I am running Windows 7 and noticed that Windows updates did not work. The parameters are defined for the update every day. When I went to update manually returned an error WindowsUpdate_80070017. MSFT site was no help. Any recommendations?

    I am running Windows 7 and noticed that Windows updates did not work. The parameters are defined for the update every day. When I went to update manually returned an error WindowsUpdate_80070017.  MSFT site was no help. Any recommendations?

    Since neither updates Jan - 10 have installed, I'm going to hand you Support MS in the hope that they can resolve the problem. See below.

    That being said, is an interpretation of the 80070017 - cyclic redundancy check error "a device attached to the system does not work," which suggests that a hardware problem might be the cause of the error (although I must say that it is a very low possibility in this case).

    Good luck!

    =======================

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows Update does not notify me when updates are available.

    I seem to be having problems with Windows Update.  Windows Update is not notifying me of updates available.  It is set to automatically download and install updates.  I clicked on the link to Windows Update on the start menu and it shows an important update available.  Why was not notified in the tray as this update is available?  Is it only notify me when the update has been downloaded or installed?  I won't download this update manually to see if I'm already notified that I realized there is a queue for automatic updates and everyone instantly gets them.  It is a new installation and is to date from roughly 13/11/2009 (possibly before that).

    s_wymer,
    You can take a look in our Forums of Office.  They will probably have more specific information for Office updates.  Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update does not install some updates; can not download iTunes or Adobe updates

    For about a month now I had trouble downloading the updates. Windows Update is not good download and install an update called update security for Microsoft Works 8 (KB973636). The details of the error say Code 646. I was try and do not install this update for a month. Other updates are installed automatically without any problem. I was also unable to download iTunes and Adobe updates. During the download, a window pop up that says "Error in installation" and the program closes. I don't know if these issues are related to a problem with a previous update, which I downloaded from Windows Update?

    If you find the error code 646 thread, read this:
     http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2  Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • The yellow icon appearing again after the installation of Windows updates.

    Original title: Windows Update

    I went to the Start Menu and click on Windows Update.  (Microsoft Update is the real screen name.)  I clicked on Express - Get high-priority updates (recommended).  Microsoft Update now says the following: check the latest updates for your computer...  After a while the rescued and install updates appear; then I click on install updates.  Installation of updates window appears with this message: the updates are being installed.  Installstion status is reproduced below.  Extraction of the files sometimes on the screen.  Often I do it the short way; in other words, I click on the yellow at the bottom of the screen, and updated icon Instaliing up-to-date displays.  Long or short path, the yellow icon is displayed again after some time.  Why?  Also, why the rest yellow icon even after having this?

    Sincerely,

    KathyNortonKS

    Hi KathyNortonKS,

    Have updates you tried to install?

    Method 1:

    You can view the history of update to see if recently offered updates are installed or not.

    a. click Start, all programsand then click Windows Update or Microsoft Update.

    b. on the Windows Update Web site or on the Microsoft Update Web site, click view update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

    c. If you see updates failed, double-click updates failed to check the error codes.

    Method 2:

    You can read the following article and run the Fixit:

    The problem with Microsoft Windows Update is not working

    Method 3:

    You can also read the following article and perform a full scan on your computer by using the Microsoft Safety Scanner.

    Microsoft safety scanner

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

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