Installed Photoshop CS6 on Windows 8.1
Installed Photoshop CS6 on Windows 8.1 and when I ask for updates I get a warning telling me that the server is not available. I can receive updates on my desktop which is Windows 7. Do I need an upgrade?
No, you don't need an upgrade.
http://helpx.Adobe.com/Creative-Suite/KB/error-update-server-repsonding-CS4.html
Tags: Adobe
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I saw your Adobe ID (email address), you used to post here and found that your serial number for Photoshop CS 6 is recorded under the account.
Please log in to adobe.com my accounts and get your serial number from here, how do the below mentioned link:
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Now, I really don't want to ignore this time Setup. I got a new computer, and I really want everything to work. I really think that this dialogue indicates a type of error, and I really want to get out before installing anything. I don't want to repeat the same questions.
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When I look at the main product install log... It seems fine... some people seen errors
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Thank you all for reading...
I have reviewed your serial number, it is said that this serial number is not valid and is not present in the database.
I would like to apply to join our chat support for further assistance.
Click here to contact customer service
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Mr. [problem installing Photoshop CS6]
Hello
I bought Photoshop CS6 installed on computer 2, my wife and I.
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[As published for the clarity of the question and the future forum search... MOD]
Use a browser that allows cookies and popups, contact support to adobe for hourly pst by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html and request an activation count reset.
(btw, this is a violation of tos to share your software, even with a spouse.)
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If you reinstall Photoshop CS6, plugins will be deleted unless you manually uninstall plugins.
Concerning
Tanuj
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not able to install photoshop cs6
Hi Rutikj14939620,
'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. Download Creative Suite 6 applications
Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.
Navigate in the log files in one of the following folder:
Mac OS: / Library/Logs/Adobe/Installers /.
C:\Program Files (x 86) \Common Files\Adobe\Installers\
The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.
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Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.
Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html
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Hi pasdechat,
Please refer to a product to Adobe for another language or version of trading platform and follow the instructions.
Kind regards
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