"Installer alert" box in white?  Help, please!

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• I have a problem with a box that keeps going on my menu when it scrolls down, and I tried everything. "Send backward", recreate the box, etc. Help, please

  The box continues to go on the menu when you scroll, I sent the box back and the bar menu at the front, etc.. Help, please!

  Hi Emily,.

  Please check the placement of this box in the layers panel.

  Kind regards

  Akshay

• My computer hacked, how can I perform a new installation of my computer? Help, please

  I clicked on the result of google search that looked like, it was on google chrome and the page that came said that I had been hacked by the Cyber army Pak. I really need to solve this problem, because they already seem to have gotten access to my computer.

  It's an HP.

  Hello

  Contact HP and ask them to send you in vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  ____________________________________________________________

  or follow these steps;

  Restore the PC to its original state with the HP Recovery Manager of in Windows Vista

  If the PC can be started and opens on the Windows desktop, you can use the HP recovery disk to restore the PC to original factory State by following the steps below.

  1. Click Start and enter the recovery in the field of research. Select Recovery Manager in the list, when it becomes available. Allow the action to proceed, if you are prompted. The HP Recovery Manager opens.
     Alternatively, click Start , all programs , Recovery Manager , and then Recovery Manager . Allow the action to proceed, if you are prompted. The HP Recovery Manager opens.
  2. Click Advanced options , System Recovery , and then click Next . The PC will restart and reopen the Recovery Manager.
     Alternatively, if the advanced options is disabled, click Next , and then System Recovery . The PC will restart.
  3. When the PC restarts, select the System Recovery option and click Next .
  4. If you are prompted to use the Microsoft System Restore , click No and then click Next .
  5. When you are prompted, select back up your files first (recommended) , and then click Next . Follow the on-screen instructions.
  6. When you are prompted to recover without backing up your files , please STOP before you click Next .

     CAUTION:

     It's the last chance to change your mind recovery PC and delete all the files and programs. Once you click Next , the restore process cannot be stopped

  7. If you are convinced that you want to start the recovery process, click Next . The PC immediately starts formatting the disk hard drive and destroy all data.

  The recovery process may take up to several hours and will return the PC to its original state. All custom, settings drivers, software and upgrades or hardware updates are lost and must be reinstalled.
  Restore the PC to its original state with the HP Recovery Manager if Windows Vista is not accessible
  If the PC does not start under Windows, it may still be possible to use the HP recovery disk to restore the computer to its original state. The Recovery Manager can be started during the boot process by following the steps below.
  1. Press on the button / stop to start the PC and press the f11 key when the standard BIOS guests appear on the black screen.

     NOTE:

     By pressing the f11 key at startup on a computer with an image factory HP will start the system recovery process, even if the message is not displayed.

     • If the HP Recovery Manager can access the hard disk recovery partition, a prompt to back up user files before you start the recovery
  . Follow the instructions.
  • If the HP Recovery Manager cannot access the hard disk to resolve system errors, you need to use the recovery disk custom that you created to recover the hard disk to its original state.
  • If you have not created the custom recovery disk, or disks are damaged, you can order a replacement of HP recovery CD.

• When the Recovery Manager starts, follow the instructions of recovery step by step , shown above.
Solve a common problem of recovery.
If the original operating system is changed to a non - Vista OS, the Recovery Manager cannot be launched either office or by pressing f11 at startup. You can use the recovery disk to restore the computer to the original state of Vista. If you are using a non - Vista OS, you can use a third-party partition management program to recover hard disk space.
Restore the PC to its original state with the recovery discs
If the PC cannot access the Windows desktop, and the Recovery Manager cannot be started by selecting the f11 at startup key, you can use either the recovery disc custom that you created, or you can order a recovery CD to replace HP, to boot the PC and restore the hard drive to its original operating state.
NOTE:

Run the recovery process by using the custom recovery disk you created can take less than an hour, while you use replacement discs ordered directly from HP can take four to six hours and includes several reboots.
If the HP Recovery Disk Manager can access the hard drive, it will attempt to repair the recovery partition. If successful, a prompt to continue execution of the recovery using the Recovery Disk Manager.
Use the recovery discs to restore the PC by following the steps below.
1. Insert the recovery disc into the optical disc drive and start the computer.
   If the computer is running, insert the reinstallation disc and immediately click on Start and select restart to force the computer to boot from the recovery disc.
2. When prompted, Press any key to boot from the CD or DVD, press any key on the keyboard.
3. Leave the recovery disk boot and load the files required, while the Microsoft loading screen appears. It may take several minutes to load the required files.
4. When the HP Recovery Manager window appears, click Advanced options , System Recovery , and then click Next to open the Recovery Manager.
5. Follow the on-screen instructions and perform the necessary actions.

NOTE:

Do not interrupt the recovery process even though the computer may restart, and the Windows desktop can display at different times.

• When you are prompted, follow the on-screen instructions to backup user files.

• After completing the backup, when you are prompted, reinsert the recovery disk, and then click Next to continue the recovery process.
  A status box is displayed to indicate the State of the recovery and the estimated remaining time.

• If you have used several disks when you created the custom recovery discs, follow the prompts to remove the first disc and insert requested discs.

• When you are prompted to Insert additional driver disk , take one of the following actions:
  • If you purchased a replacement of HP recovery disk and it included an extra driver disc, insert the disc, and then click OK or Next . The recovery program checks the additional drive and installs the necessary files.
    After you install the additional files, a prompt to remove extra disc and insert the original recovery disk.

  • If you bought a replacement at HP recovery disc, and he didn't get an extra driver disk, click ignore or Cancel . The recovery program will ignore the request and install the following file on the recovery disk.

  • If you have created a personal recovery disc, press Next to continue.

• Continue following the onscreen instructions to complete the recovery process.

NOTE:

If you have not created a personal recovery disk or the recovery disk will fail or corrupt, see HP - order recovery discs for Windows 7, Vista or XP laptops for more information.

• Installation of After Effects need help please...

  Hello. I am a student and I am taking a class on After Effects. I am trying to install the free trial version, but when I click on 'Run' or 'save', a box appears that says it's the installation followed by an another box that says ' we encountered the following problems: Please connect to the internet, then try again. " My internet is established and run fast and the computer is connected directly to the modem. I also tried using another browser, but nothing has worked. Is there something else I could try?

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Windows could not load the installer of the image. Help please!

  My HP4010 scanner has stopped working. I tried to reload the software, but now get message ' windows has no load installer for the image. I have uninstalled and reinstalled the HP software and tried as far as I know. I downloaded the latest HP drivers but no change. I should be grateful if you would help.

  Thank you

  John

  Hello

  Step 1: This could also be a problem with the driver. I suggest you to install the right driver for your scanner from the manufacturer's Web site and check if it works very well.

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Step 2: Install the latest version of DirectX on your computer.

  Reinstall the latest version of Microsoft DirectX. For more information about troubleshooting and installing DirectX click the numbers below to view the articles in the Microsoft Knowledge Base:
  (http://support.microsoft.com/kb/179113/ ) How to download and install DirectX

  (http://support.microsoft.com/kb/157730/ ) How to determine the version of DirectX using the DirectX Diagnostic tool

  Step 3: You can also delete the upper and lower of your registry filters and check if it works.

  WARNING:

  Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  a. Click Start and then click all programs.

  b. click Accessories and then click Run.

  c. type regedit and then click OK.

  d. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  e. in the navigation pane, locate and then click the registry key under:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  f. in the right pane, click UpperFilters.

  Note You can also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step i.

  g. in the Edit menu, click on delete.

  h. When you are prompted to confirm the deletion, click Yes.

  i. in the right pane, click LowerFilters.

  j. in the Edit menu, click on delete.

  k. When you are prompted to confirm the deletion, click Yes.

  Exit Registry Editor.

  Mr., restart the computer.

• I downloaded Thunderbird with success and my e-mail messages, but I cannot understand where my BOX in. Help, please. Thank you.

  Same as above. Thank you.

  look at the tabs on top and click the one on the left or close your who I guess, said something welcome or anything else.

• I bought a Windows 7 Home Premium software on disk, however my product inside the box key does not work. Any help please?

  I have recently reinstalled windows 7 Home premium from the disk after deleting the existing partition.  During installation, I entered the key of product inside the box, but I get a message saying that this key cannot be used to activate wondows on this computer.
  Any help please?

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  or

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• iMac 2012 - sierra installation failed, caught in the loop, please help

  Hey everybody.

  That's what I have:

  iMac 27 "mid-2011. He had on El Capitan.

  This iMac contains two hard drives and drive superdrive.

  A disc is 256 GB SSD and the other a regular 2 TB internal HARD drive.

  As SSD is faster that I keep my OS X and programs on this SSD drive, all the other stuff like photos, music, documents, are put on the classic 2 TB HDD.

  This is what happened:

  Attempt of I:

  Everything was going well until the installer has discovered that the SSD did not have a sufficient space to install. I quit the installer, the option pop up, I called "Startup Volume" has chosen my SSD and restarted it. Has been 2 attempts, if I'm not wrong, but worked. I killed and moved the files, I think now would be enough disk space on my SSD tried the Sierra ad install again.

  --> Attempt II:

  This time Sierra Installer arrived at the stage language choose where he welcomed and asked to choose the language. The next screen it tells me once again: not enough space, the bigger internal drive offers enough, but I don't want that. So, I tried the same exit to leave the program and launch then boot Volume installation...

  ... that in trouble:

  My SSD drive now no longer appears in this window of the boot Volume.

  When you try to access the boot Volume it will skip in the app language choose, sometimes shows this window choice animation multilingual, sometimes simply stays gray but will show when moving the mouse upwards arrow to the top of the screen, choose language drops in when I try to open the boot Volume after leaving the installation program. In addition, the language choice (can not be exited by cmd Q is said by the way) seems to open before the boot app Volume and the boot volume app does not appear my drive more-> Catastropheeeeee!

  Also option to restart regular off the menu above will not help. After about half to the top of the boot of the SIERRA Installer keeps new hindsight. No chance to reboot to my previous El Capitan based OSX. I am bound to this loop.

  Is turned off, wait and switch back to does not help, even in a loop.

  Then I tried also open disk utility, I also have an external time machine backup drive connected. Tried this way to restore my SSD of time machine, which fails on every attempt.

  I'm totally caught up.

  Help, please!

  just in case.

  I did the job.

  Launched my iMac in disc mode on my mac pro book. A few items to the disc hard iMac deleted, then restarted, macos sierra resumed and concluded correctly, in other words: all and working again!

  Even a message to Apple to look bad when insufficient disk space is detected, see my first post, thanks.

  Best regards

  Max

• guys I need help last night I tried to install alcapitan update of my macbook pro, but it did not work and it make me an installation message you cannot be finshed I need help please

  The guys that I need help please,

  Last night I tried to install the update to alcapitan to my macbook pro, but it does not work it makes me a message (your installation cannot be finshed) and many many things and when I try to strt my macbook still keeps it install the updat and then get the message again...

  I need help please

  Hello, check if the mac you can use El Capitan. See the information update of OS X El Capitan - Apple Support here

• When I try to install an update to iTunes on my Windows 7 computer I get the following message: "there is a problem with this Windows Installer package. A program required for this install to complete could not be run. "Help, please.

  When I try to install an update to iTunes on my Windows 7 computer I get the following message: "there is a problem with this Windows
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  Hello..

  Try this support article > If you see an error message "Windows package install" when you try to uninstall iTunes from your PC

• I have a problem whit security for Microsoft Works 8 (KB977304), appear always 646 error Code? Help, please!

  I have a problem whit security for Microsoft Works 8 (KB977304), appear always 646 error Code? Help, please!

  Hello
  
  1. what operating system do you use?
  2 are you able to install all other updates on your computer?
  Try to download and install the update from the link below and check for the issue.
  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=807426a1-8b78-4681-A606-dc39f4d7b64a
  For more information visit http://support.microsoft.com/kb/977304
  I hope this helps.

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• C710-2847 has white screen. Google has determined that it is hardware issue. ... Any help please?

  After having thought about it I noticed a burning smell in the night, I used it, then next morning just a white screen. I'm quite irritable... can I fix it myself? Any help please? Thank you!

  Hello..

  As you have probably noticed a burning smell coulf pose a problem of hardwrae.

  If the Chromebook starts with a white screen with the logo of Chrome, you can follow the steps described in this Internet link to fix the problem

  Chromebook Whitescreen

• Comment in Youtube box turns into a link, and I can't comment. Help, please.

  When I want to make a comment on Youtube of a video, I get a flash of a page that I can't make out and I can not even make a comment in the text box.  Each time, click on the comment box to write a comment, I get this flash of a certain type I can see momentarily is Google + page, but there are no upward long enough to do more than that. If anyone has experienced this?  The comment box that I would write as a comment in seems to become a link - my cursor turns into a hand (apparently telling me that the comment box all is a link). Help, please! Acer Chromebook 720-2848.

  It's an add-on brower who was the culprit. I don't remember the name of it now, but when I took it I was able to post comments on Youtube with success.

• Office a half is white, someone help please...

  Office a half is white, someone help please... tried to restore and properties. Thank you

  Hello Tp6012,

  Thanks for your post.  Have you tried to connect another monitor to see if this problem is related to the computer, or if you may have a faulty monitor?  You can also try to go to your computer manufacturer's website and download / install the latest video driver for your computer.

  See you soon

• I'm trying to install Quicktime / itunes, but I still find the icon indicating that there is another ongoing installation. I tried to see what the installation is still ongoing, but have'nt found nothing. Help please..!

  I'm trying to install Quicktime / itunes, but I still find the icon indicating that there is another ongoing installation. I tried to see what the installation is still ongoing, but have'nt found nothing. Help please..!

  Hi JDSoor,

  Thanks for posting. Two or more instances of the service Msiexec.exe cannot be launched at the same time for two different products. An install or repair processes should finish before the other process can be launched. Go to processes in the Manager of tasks (so press CTRL ALT + DELETE) then press the processes tab and look for to MSiexec.exe and press "end process." You may need to do more than once.

  I hope this helps. Let us know if this or do not resolve your problem.

  Thank you

  Shawn

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think