Installing CS4 on a new computer.

I am trying to install CS4 on a new imac, I recently bought. When I open the program, it asks the product serial number CS4 that I enter and get the green check mark. He then asked an "upgrade audit" it forces me to enter in the product and the number of series for which my version of CS4 was an improved version. I don't have the packaging, or whatever it is for CS2 software, that it was an upgrade, however it is still installed on my old computer. Is there anyway for me to be able to check the serial number to install CS4 on my new computer. I've attached a screenshot of the second quick screen. Help, please!

Screen shot 2014-06-23 at 9.17.14 AM.png

Hi dillonpope7,

You must contact customer service to unlock serial number.

You can even join our chat support at http://adobe.ly/yxj0t6

Kind regards

Rave

Tags: Adobe

Similar Questions

Maybe you are looking for

  • Problem on the out of the loop For of Cluster

    Hello!  I'm using Labview 2009. I have a problem in the transmission of the indexed number of a loop through function array-cluster to a cluster. Please check my attachment... The problem is, he always says the number of items in the numbers indexed

  • Added that another point of entry but now cannot request signatures

    I added a project in my workspace to be used for another entry point that will 'init' for the main project to add backup / restore features of my persistent data. However, since the addition of this project the opportunity to "Request for signatures"

  • On startup, I get the message «...\SilkSun-Libapr-1.dll FAILED TO LOAD' can you help me please?

    During the loading process, a screen appears with the message above. I just 'X' out and move. The computer works normally and I never this message, while the computer is now operational. For the last 2 months or more, while the computer is running. I

  • Inspiron 1525 - volume touchpad

    I've had my computer for a week and the top and down volume touchpads works but the mute button just turns on and turns off but does nothing when I press on it. I don't know if it's a flaw or something that I might accidentally changed since it worke

  • ACS 4.2, installation UDV

    I am trying to install a data provider defined using csutil user file. I can install the UDV using csutil correctly, but when I look in "interface configuration" GBA the new UDV is not displayed. The command I use is: "csutil - addudv 7 symbol.ini" a