Internet Explorer stops when closing a window

I installed the software for the J6480.  I have windows vista.  If I'm on internet explore and try to connect to the wide, a window pops up that says explore stopped working and needs to close.  After I remove the software from the printer, the problem disappears.  All solutions?  Thank you.

What version of IE are you using? and also, can you try to uninstall HP smart Web Printing of programs and features and then see what happens?

Tags: HP Printers

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