Invalid license error

Creating cloud install tells me my license edu-card number is invalid and in charge of the contract, but the contact link brings back me to the login page.  How to contact support?

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Tags: Adobe

Similar Questions

  • LR perpetual 6.0, installation of invalid license error: Mac

    I presented LR to my friend and he bought above which came with the worm 6 installation disk and license SN (24 digits) but has detected the error of invalid license during the installation on his desktop MAC with OS 10.11 despite him having signed with Adobe and has a user Id and password.

    Suggestions appreciated I've seen several similar posts on this relative to the upgrade to 6 but not with a new user.

    More like a file/folder permissions problem. As the license file folder is supposed to write to not write permissions. There was a rash of circulating 10.11.x with the latest version of Mac OS X.

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  • invalid license "an unauthorized change was made to windows.

    "Getting an error saying: an unauthorized change was made to windows ' ran MGADiag and he says I have an invalid license. This is the copy that came with my asus laptop. will display the result of MGADiag below
    Any help would be good. Cannot even run windows update. have even tried to start with all essential programs that run through msconfig and still get the error

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004d401
    Windows product key: *-* - 4JJQP - TP64Y-RPFFV
    Windows product key hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY =
    Windows product ID: 89583-OEM-7332157-00043
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {8A12C521-75C0-45CB-9EF1-275938E6806E} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0 x 00000009
    Build lab: 6001.vistasp1_gdr.100608 - 0458
    TTS Error: M:20110427140601565-
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
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    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {8A12C521-75C0-45CB-9EF1-275938E6806E}1.9.0027.06.0.6001.2.00010300.1.0.003x 64*-*-*-*-RPFFV89583-OEM-7332157-000432S-1-5-21-3767612569-1965394807-594851375ASUSTeK Computer Inc.        G50VT American Megatrends Inc.. 209 20081107000000.000000 + 00037333507018400F804090409Time(GMT-05:00) Standard is03_ASUS_portable109

    Spsys.log Content: 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 E4CXzndS3xHVk/UG9c7qtEQf8LoemSJ + jz0ZAYaaw801 + h + MsTFkRlJ2ZAjRAiDOQ1ifb1stzrqx + w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA ==

    License data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OAAAAAEABAABAAEAAQACAAAAAwABAAEA6GE6EfqkPuVmUPDr6MO4srDm8vRoFBJlqpgG46xWRso =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC1017 110708 APIC
    FACP 110708 FACP1017
    DBGP 110708 DBGP1017
    HPET 110708 OEMHPET
    START 110708 BOOT1017
    MCFG 110708 OEMMCFG
    SLIC _ASUS_ Notebook
    CO-SUBMISSION 110708 OEMECDT
    110708 OEMB1017 LASRYVITRAGE
    SSDT PmRef CpuPm

    Hello

    Here's where the reposting this report of diagnoses of MGA

    Questions relating to the Windows Vista Software Protection Platform - Non-genuine dialog boxes, problems of validation or software licensing services messages.

    http://social.Microsoft.com/forums/en-us/genuinevista/threads

  • Invalid license auto

    I get the reference to invalid license.  I had this happens already and correction received from MS. here is my info printing Diagnostic tool.

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Cached Validation code: n/a, hr = 0xc0000022
    Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
    The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
    Windows product ID: 00359-OEM-8992687-00006
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {12C8003B-AB7C-4A4B-A850-13EC8F153500} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150715 - 0600
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {12C8003B-AB7C-4A4B-A850-13EC8F153500}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-2456303527-3473190924-209203833GatewayFX6803FRIENDP01-A020100419000000.000000 + 0004A503F07018400FE04090409Time(GMT-05:00) Standard is03ACRSYSACRPRDCT109

    Content Spsys.log: 0 x 80070002

    License data-->
    On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    Beyond: 0 x 0001000000000000
    Event timestamp: 1:20:2016 02:48
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: MAAAAAIAAQABAAEAAQACAAAAAQABAAEAvOms3RQvvMXcosaHPKk0u2I9ThkA9 + qC

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ACRSYS APIC0904
    FACP ACRSYS FACP0904
    HPET ACRSYS OEMHPET
    MCFG ACRSYS OEMMCFG
    SLIC ACRSYS ACRPRDCT
    LASRYVITRAGE ACRSYS OEMB0904
    SSDT DpgPmm CpuPm

    Try the following:

    Click Start, right click on computer

    Click on properties

    Scroll down to the Windows Activation

    Click on the link 'change product key '.

    Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

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    Hello I am trying to download an episode of my Podcast podcast connect and get this error?

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