IPhone with Ghost touch issue - warranty claim

I have an iphone 6, which was good for me, so I have no receipt. The phone was initially purchased in the United Kingdom. Recently, I noticed ghost touch which is almost what makes the phone unusable. Since I reside in Pakistan, I sent my iphone in Dubai to claim under the guarantee, but the Apple Store refused the claim on the unavailability of the purchase receipt (warranty is valid until March 2017). As far as I know if the warranty is valid Apple store should not refuse the request. Please suggest what I need to do.

Warranty is not international and has never been. In your case,.

the positive point is that since the iPhone has been

bought in England, your warranty is valid in any country of the EU.

You must be personally hold the Apple iPhone in an EU nation or

Send to a friend/parent/co-worker in a nation EU for them to take

Apple, then the friend/parent/co-worker can return. Apple

do not accept international shipments of assessment or will Apple

ship abroad after the repair or replacement.

Tags: iPhone

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