IPv4 and IPv6 are not connected. How / can solve this problem?
I have a laptop, Wi - Fi and Windows 7. Tried to install the Service pack update and had trouble completing install. Computer Retored previous date, and now I can't connect to the internet. My network is available, but get the error 'conncetivity' and 'limited access' error. When I pull the IPv4 and IPv6 "not connected read properties." Tried to config IP of the term, but nothing comes. I guess that no IP address. Not really sure what to do from here. In addition, something happened to all my previous dates "restore." Only available date is when I tried to install the Service pack.
Hi JessB,
1. what version of IE are you using?
2. What is the full error message?
Follow the following troubleshooting methods:
Method 1:
I suggest you run the network troubleshooter utility and verify the exact cause.
Check out the following link to run the network troubleshooter utility.
Using the troubleshooter from network in Windows 7
Method 2:
Perform the following steps to enable IPV4/IPV6 addresses.
Step: 1
a. open the "Network connections" window, right click to 'connect to the Local network' and click Properties.
b. Select 'Internet Protocol Version 6 (TCP/IPv6)' and 'Protocol Version 4 (TCP/IPv4) Internet'
c. click OK.
Step: 2
a. click "Start", enter "NCPA. CPL"(without quotes) in the search bar and press"Enter. "
b. right-click on the network connection, and then click "Properties".
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
c. click Select 'Protocol Version 6 (TCP/IPv6) Internet' and then click 'properties '.
d. check "obtain an IP address automatically" and "Obtain DNS server address automatically".
e. click 'OK '.
f. click Select 'Protocol Internet Version 4 (TCP/IPv4)' and then click 'properties '.
g. check "obtain an IP address automatically" and "Obtain DNS server address automatically".
h. click on 'OK '.
Restart the computer.
I suggest you perform the troubleshooting steps and run the hotfix in the following article to activate IPV6 protocols.
Method 3:
I suggest you to rest TCP/IP and check its operation.
To reset TCP/IP stack to refer to this article and follow the instructions.
How to reset the Protocol Internet (TCP/IP)
Method 4:
Perform the following troubleshooting steps.
Internet Explorer cannot display this webpage
Tags: Windows
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