is ADE on computer that crashed. Installed ADE on the new computer using the version the most recent Windows and connected with same ID and password.  He has not transferred to the library.  What should I do to recover my Librarye

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  1. what browser do you use?
  2 are there any changes to the computer, such as the new hardware or installed software or updates applied?
  3. What is the brand and model of the computer you're using?
   
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  http://Windows.Microsoft.com/en-us/Windows7/diagnosing-basic-problems-with-DirectX

   
   
   
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  Try to update the graphics card drivers and check:

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  Method 4:

  Uninstall and reinstall the graphics driver and check

  Try these steps and check the result.
   
  Step 1: Uninstall the current video card driver.
  1. click on start, type devmgmt.msc and press to enter.
  2. from the list of objects, expand display adapters.
  3. right click the sub element and click on uninstall.
  4 restart the computer for changes to take effect.
   
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  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  
   
  I hope this information helps. Please get back to us if you have any other questions on this subject.