Is there a way to prevent Microsoft to change the name of the driver of a scanner to #2?
I support the scanners as part of my work, and I often that a scanner driver will get automatically renamed by Windows with a "#2" after the name of the original driver. Is there a way to avoid this? The reason is that we have created an application that stores information to scan to use when scanning documents, but it loses connection if the scanner automatically gets renamed.
Sometimes users are plugging the scanner on a different port while the other times, unexpected events, such as power outages, cause scanners rename themselves to try to restore the functionality but just to break our application. I think at this point, it would be better to disable the naming of autopilot for other USB ports (if there is a way to do it) because we would rather users not being able to scan at all and let us know so that we can resolve the issue that in order to restore the functionality and the user thinks that he is well again , but in fact does not work in our application.
I don't know if this would require a change to the registry, changes in Device Manager or something else. Thank you for your consideration.
Hi MSwick,
Thanks for posting in the Microsoft Community.
If I understand correctly you are facing problems with the scanner. In order to quickly provide a solution, please answer these questions:
1. is the scanner connected to a domain network?
2. how many computers are connected to a network?
If the scanner is a domain network, I'd recommend posting your query in the TechNet Forums.
TechNet Forum
http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads
If you need further assistance, please answer and we will be happy to help you.
Tags: Windows
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