Is there a way to retrieve my drawing that was removed by a glitch?
I spent about 4-5 hours of work on a drawing, using Adobe sketch on my iPad. I don't know what happened, but all of a sudden, 8/10 of the drawing was GONE. There are only a few pieces of it remaining in perfect rectangles scattered across the screen. I tried pressing the back button, but nothing has worked. Is it possible to get it back? I'm seriously concerned and angry at this point. 4 hours of work down the drain!
Help, please!
Christa
Hi Christa,
I heard from our engineer:
It's good, as she says (and I feared). The drawing was saved in that State. Our only guess is now somehow the app does not correctly write or load into the necessary tiles. After you open again the sketch, the incomplete sketch was loaded and treated as if it were complete. (Our only explanation at this point is potentially a not enough space on the device).
I may be able to recover an earlier version of the sketch, is it supported previous versions successfully while she pulled. However, I need to access his account.
I would like to know if you would like to try him out.
Sue.
Tags: Photoshop Sketch
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