ISA570 DNS internal blocking

Hello

I have a new client that I recently installed an ISA 570 to replace a Cisco 1800 router. The customer has a DHCP/DNS internal (10.1.0.10) server that is on the default subnet (10.1.0.0/16). After about an hour the DNS no longer works and the server can no longer access the Internet. The server cannot ping the gateway by default either, but it can ping on its subnet on the other clients.

Between the ISA 570 and the server is a managed switch that is unmanaged, but I connected directly to ISA with the same results. After a few hours of troubleshooting, we changed the IP address of the server (10.1.0.5) and it started working. Eureka! then an hour later it stops working again. I turned off each additional safety on the ISA function. I have since changed to the 1800 router and have 0 problems.

I'm puzzled. I made a screenshot of the interface by default ISA package and looked at wireshark. I see the number of packets from the server and 0 with it as a destination.

last code 1.2.17 and tried 1.2.15 just to check

any help would be appreciated.

Thanks in advance

Try it to point to the ISA and see if that helps. Shouldn't really make the difference and a little stabbed in the dark, but what you feel doesn't really make sense or the other, since you have all the security features disabled. My thought is that it is to see multiple requests to a single host DNS when he expects to manage the DNS. As I was saying, stab in the dark. ;-)

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Tags: Cisco Support

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    alert-severity low

    sig-fidelity-rating 50

    sig-description

    sig-name XPress Administrator Service

    sig-string-info Access to Administrator Service

    sig-comment External user open Admin

    sig-creation-date 20120622

    exit

    engine service-http

    max-field-sizes

    specify-max-uri-field-length no

    exit

    regex

    specify-uri-regex yes

    uri-regex [Aa]dministrator[Ss]ervice[.]asmx

    exit

    exit

    service-ports 80

    exit

    event-counter

    event-count 1

    event-count-key Axxx

    specify-alert-interval no

    exit

    alert-frequency

    summary-mode summarize

    summary-interval 15

    summary-key Axxx

    specify-global-summary-threshold no

    exit

    exit

    vulnerable-os windows-nt-2k-xp

    specify-mars-category yes

    mars-category Info/Misc/Login

    exit

    exit

    signatures 60000 1

    alert-severity low

    sig-fidelity-rating 50

    sig-description

    sig-name Xpress Bridge

    sig-string-info Service URL

    sig-comment External Access to bridge

    sig-creation-date 20120625

    exit

    engine service-http

    regex

    specify-uri-regex yes

    uri-regex [Bb]ridge[/][Ss]ervice[.]asmx

    exit

    exit

    service-ports 80

    exit

    event-counter

    event-count 1

    event-count-key Axxx

    specify-alert-interval no

    exit

    alert-frequency

    summary-mode summarize

    summary-interval 15

    summary-key Axxx

    specify-global-summary-threshold no

    exit

    exit

    status

    enabled true

    exit

    specify-mars-category yes

    mars-category Info/Misc/Login

    exit

    exit

    signatures 60001 0

    alert-severity high

    sig-fidelity-rating 90

    sig-description

    sig-name FreePBX Display Extentions

    sig-string-info Acces to Extentions settings

    sig-comment Weak Password Detection

    sig-creation-date 20120622

    exit

    engine service-http

    event-action produce-alert|deny-attacker-inline

    regex

    specify-uri-regex yes

    uri-regex [/]admin[/]config[.]php

    exit

    specify-arg-name-regex yes

    arg-name-regex display

    specify-arg-value-regex yes

    arg-value-regex (extensions)|(trunks)

    exit

    exit

    exit

    service-ports 80

    exit

    event-counter

    event-count 1

    event-count-key Axxx

    specify-alert-interval no

    exit

    alert-frequency

    summary-mode summarize

    summary-interval 15

    summary-key Axxx

    specify-global-summary-threshold no

    exit

    exit

    exit

    exit

    ! ------------------------------

    service ssh-known-hosts

    exit

    ! ------------------------------

    service trusted-certificates

    exit

    ! ------------------------------

    service web-server

    enable-tls false

    port 80

    exit

    ! ------------------------------

    service anomaly-detection ad0

    internal-zone

    enabled true

    ip-address-range 192.168.0.0-192.168.255.255

    tcp

    enabled true

    exit

    udp

    enabled true

    exit

    other

    enabled true

    exit

    exit

    illegal-zone

    enabled false

    tcp

    enabled false

    exit

    udp

    enabled false

    exit

    other

    enabled false

    exit

    exit

    ignore

    source-ip-address-range 192.168.0.0-192.168.255.255

    exit

    exit

    ! ------------------------------

    service external-product-interface

    exit

    ! ------------------------------

    service health-monitor

    signature-update-policy

    enable false

    exit

    license-expiration-policy

    enable false

    exit

    event-retrieval-policy

    enable false

    exit

    exit

    ! ------------------------------

    service global-correlation

    exit

    ! ------------------------------

    service aaa

    exit

    ! ------------------------------

    service analysis-engine

    virtual-sensor vs0

    physical-interface GigabitEthernet0/1

    exit

    exit

    I confirmed with the Ironport team that this IP is a bad host in sensorbase. This is the reason for the traffic of this host being removed. There could be several reasons for this subnet to the list, for example, it could be part of a controlled host known by spammers. You must reach out to the development team for a confirmation however.

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