[Issue] The connected VPN SX20, that I need more?

Hello. I'm number one special facfing which I have never seen elsewhere.

Please, see this photo belowed.

We use the H323 Protocol with mode of ISDN G/W 3241 interal Gatekeeper to call leave SX20 to other SX20.

You may feel weired because we do not use VCS, but instead of him, we use the internal ISDN G/W Gatekeeper.

ISDN to IP and IP to ISDN call works well. but on the connected VPN SX20(Building D) has some problem.

He has no problem on H323 mode "live". but, once it changed to H323 mode "keeper."

It seems to see on ISDN G/w registed.

but when we begin to call, building D SX20 is keeping just "Composition" State and never step of 'connection '.

The only one I hear is unlimited ringtone SX20 building D, and the opposite of SX20 stopovers to

Building D SX20 call also gives the same result. "the composition of demonstration" but no signal has not reached side opponent.

This problem appeared on the VPN connection, so I need to check what I most when the value on the VPN connection for telepresence.

Dose anyone know about this issue?

If you want to use the feature GK, you use the gk mode.

The VPN has very probably some treatment of layer 3 for h323 or some ports are not open.

Behind the VPN endpoint and the rest of your ip based video systems must have

direct ip connectivity without NAT and required ports must be open.

And for h323, it's a whole lot of ports.

Especially if the public ip and uri dial connectivity is on the future roadmap I would inquire

using a vcs or cucm setup.

Tags: Cisco Support

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