It is not possible to uninstall acrobat reader dc

I have the system described below using the report option to generate (operating sistem is w10 and not w8 as detected by the report generator)

Due to a problem with the SAVE AS function that does not work, I tried to uninstall the program to do a fresh install

I discovered that it is not possible to uninstall it using the option of windows or other 2 programs that I use (CCleaner and REVO)

In any case, I get an error message saying that it is not possible to find the "PATCH package. Verify that the package exists and have access rights or contact the vendor of the application... »

Can you tell me what the problem with my application?

This morning, I opened a ticket to SAVE it as a problem.

concerning

Renato

Acrobat free: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe Version: 9.0.0.2008061200

Creazione di data: 2008-06-12

Ora di creazione: 1.25.18

Free Acrobat: Adobe Acrobat Reader DC\Reader\AcroRd32.exe C:\Program

Version: 15.9.20077.160923

Creazione di data: 18/11/2015

Ora di creazione: 17.22.10

Browser predefinito:

Controllo:

Name: ATI Mobility Radeon HD 4300 Series

Risoluzione: 1366 x 768 x 60

Bits per pixel: 32

Company account:

Diritti user: Amministratore

Controllo account user: traffico

Processo Integrita: no defined

Profilo di tipo: nobody/a

Step-by-step Acrobat:

Sandbox: started

Captive player: No.

Supporto per multi Reader on desktop: disabled

Step-by-step monitor:

Larghezza screen: 1366

Screen height: 768

Number of monitor: 1

Number pulsanti di smile: 16

Con rotellina: If

Con Pen Windows: No.

Set a doppio byte characters: No.

Input Method Editor con: If

Assistant speech interno: No.

Step-by-step sessione:

Tipo di d: normal

In chiusura: No.

Rete: available

In Citrix: No.

In VMWare: No.

Sessione remota: No.

Remote control: No.

Con JAWS: No.

Con Windows-Eyes: No.

Con NVDA: No.

Step-by-step Windows:

Tablet PC: No.

Starter Edition: No.

Media Center Edition: No.

Computer lento: No.

University directory: C:\Users\Renato\AppData\Local\Temp\acrord32_sbx\

Windows directory: C:\WINDOWS

Fuso hours: ora solare Europa West

Lingua: Italiano (Italy)

Memoria fisica disponibile: 816484 KB

Total physical memory: 3109132 KB

Memoria virtuale available: 1908100 KB

Memoria virtuale total: 2097024 KB

Sistema Nome: PRO-PC

Nome SO: Microsoft Windows 8

Account name: Renato

Predefinita Posta: Microsoft Office Outlook

Mapi32.dll

Version: 1.0.2536.0 (th1.150709 - 1700)

SO version: 6.2.9200

Hello Renato.

Try to use the cleaning tool: http://labs.adobe.com/downloads/acrobatcleaner.html

Let me know if the problem persists.

Kind regards

Rahul Tyagi

Tags: Acrobat

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