I have a subscription to creative cloud, but do not have access to acrobat reader dc

Similar Questions

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• At Adobe MAX, we received an annual subscription of creative cloud but how to activate it?

  At Adobe MAX, we received an annual subscription of creative cloud but how to activate it?

  You enter the code that you have received, so he is credited on your account and then simply download the CC app and connect. Refer to this:

  Redemption code help

  Mylenium

• Video uploads to the creative cloud but can not open it? And wrote of zero byte

  Video uploads to the creative cloud but can not open it? And wrote of zero byte

  You download the file using file synchronization or the use of the active site CC to https://assets.adobe.com? Which shows Details Panel? It should show the size.

  For example:

  

• I am a member of a team of creative cloud, but at home only access trial versions why?

  I am a member of a team of creative cloud, but at home only access trial versions why?

  I accepted the invitation and I can log in and see my membership listed in the title of the products and plans, but I don't always get to use programs (30 days).

  What should I do?

  Launching products are that you get this software license Option?

  If so click on it and choose my Adobe ID. Then connect you.

  If she asks for serial number, try to reset your hosts file entries only.

  Please see the link below for the procedure

  Log, activation, or connection errors. CS5.5 and later versions

• Subscription active creative cloud but always showing trial?

  Hello

  I currently have an active subscription to creative cloud for Photoshop. I wiped my PC just recently (Windows 8.1 - custom build), and on redownloading photoshop, she asked a serial number Photoshop launch when I use my log-in. I followed all directions:

  -Change of English International management

  -Logging outgoing/incoming

  -Etc. (from the list of the usual culprits)

  ... but nothing seems to work. Any ideas?

  Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  and

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I regularly pay my subscription student Creative Cloud, but I still only have access to the trial versions of the programs.

  I can't understand how to access the support chat, and my subscription is for one year and was renewed in November.

  My billing information are up-to-date, regularly, my credit card gets charged and the Bills on my account are up-to-date as well.

  Whenever I try to contact support, it tells me to use the cat from 09:00 to 17:00, but there is no link to start the chat or access.

  I would really like to be able to use the products that I pay for.

  What should I do?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• Subscription to Creative Cloud but cannot use software

  Hello

  I have sign up for cc student and downloaded the software I want to use, but I am unable to start.

  I'm working on a windows PC 10 and already tried to disconect reconnect Creative Cloud app.

  I also tried to restart my computer but it remains that I don't have to subscribe to a plan that I paid for this

  Thanks in advance for your answer.

  Hi Martin,

  You can follow the thread: creative software says cloud my free trial has expired, but I have a paid subscription for the solution.

  You can also follow article: 'Renew your membership' message when you start an Adobe Creative Cloud application that will help you solve the problem.

  Let us know if it works for your or not.

  Thank you

  Yann Arora

• The University provided renewing his subscription student creative cloud, but the code does not work.

  I have been updated Creative Cloud, then update to Photoshop. When I open it it says that I started my 30 day free trial. I then went to my University for a new code site renew my account. The code provided for me did not work, I even updated my email on my account to my email to student, as site Web of the University said that it may be useful. I am still unable to renew my account. Thanks in advance!

  Hello

  Please see the following links:

  Serial numbers, purchase and product codes codes | Schoolgirl and her teacher editions

  Redemption code help

  If you still need help, mention code in a personal message, I will check and let you know if the redemption code is valid or not.

  Let us know if that helps.

  Kind regards

  Bani

• HELP I bought a subscription for creative cloud but Im going more to need, I want to cancel and get a full refund.

  Hello, its been less than 30 days since my subscription launched so I wan to cancel now and get a full refund, please.

  Thanks in advance.

  Hi rogerbl,

  Please see the help document following cancellation request:

  Cancel your subscription or membership. Creative cloud

  For refund, please contact support:

  Contact the customer service

  Kind regards

  Sheena

• Installed creative cloud but does not start. I tried the removal tool and reinstalling, but always the same problem occurs. I can't see the files Creative could too.

  Help, please. Thank you

  Please check - error "Unable to install" received when installing Adobe Creative Cloud desktop application

• I know there is a new version of Premiere Pro for creative cloud but does not update my version of Premiere Pro and I do not know why.

  I need to be able to change work and home, that was child's play in our world of Adobe Creative Cloud. However my work got the 2015 version updated to CC and for some reason any my CC at home will not be updated and I don't know why.

  In addition to the answer to the question of the Peru Bob (who we users need to help!) ... There are a few things I could suggest/request...

  (1) what are the specific numbers of your applications to the studio & home? Last build is 2015.0.2, construction 9.0.2(4).

  (2) disconnect from your Cloud creative desktop app, then reconnect. Sometimes this resolves this issue. Give it a whirl...

  If 2) does not work, you may need to use the soft Cleaner CC Adobe to uninstall Desktop CC and PrPro and download & launch of office, then the application download & install PrPro & update.

  Neil

• Premiere Pro CS6 is listed in the creative cloud but can not use it.

  How you use Premiere Pro CS6 trial that is listed as download under creative cloud?

  Premiere Pro CS5 version is ONLY for a 64-bit computer

• I have a subscription to creative cloud but the apps that I came back to the trail mode and when it asks me to authorize their and connect it does not accept my idea of student as a Subscriber. I can connect to adobe and see my subscription valid if. idea

  When I login on adobe.com, it says I have a valid subscription. However, Creative said cloud I only versions available test and when I try to license it says I do not have a valid subscription under the same email that I log in.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?